Learn about Veeqo with CEO Matt Warren at an Ask Amazon event on February 4
On February 4, 2025, we’ll have an Ask Amazon event from 8 a.m. to 5 p.m. Pacific Time with Veeqo’s CEO, who will answer your posted questions on Amazon Seller Forums.
Veeqo is our free multichannel shipping software that allows you to fulfill orders across multiple online stores. You can import your orders from multiple stores and manage them in one place. Veeqo connects with Amazon, eBay, Etsy, Shopify, among others, and it offers Amazon’s Buy Shipping rates for all of your orders: Amazon and other channels. If you prefer, you can connect your account and use your rates.
To post your questions, go to Amazon Seller Forums.
Learn about Veeqo with CEO Matt Warren at an Ask Amazon event on February 4
On February 4, 2025, we’ll have an Ask Amazon event from 8 a.m. to 5 p.m. Pacific Time with Veeqo’s CEO, who will answer your posted questions on Amazon Seller Forums.
Veeqo is our free multichannel shipping software that allows you to fulfill orders across multiple online stores. You can import your orders from multiple stores and manage them in one place. Veeqo connects with Amazon, eBay, Etsy, Shopify, among others, and it offers Amazon’s Buy Shipping rates for all of your orders: Amazon and other channels. If you prefer, you can connect your account and use your rates.
To post your questions, go to Amazon Seller Forums.
0 replies
Seller_yRkAvv95JyptH
No thanks. Amazon can't even protect sellers on 1 platform from BOGUS a to z claims, fraud schemes, customers lying to get free product, let alone the other platforms we sell on. You guys have all kinds of policies, yet won't even enforce what's there, instead you always force the costs of returns onto your sellers. Getting to the point of death by a 1000 paper cuts, when you have overly complicated the selling process.
Literally have packages signed for, photos of our items sitting on the porches that match Google images of that property, GPS coordinates, and SCAMAZON still issues BS returns over and over and over again encouraging fraud and delighting thieves.
Seller_keSnEDesLFVwv
Does Veeqo allow bulk printed matter labels?
I've asked this before, and the Amazon rep said that it was planned, and the declined to answer further questions about it. So have the plans reached fruition?
Seller_0owMkoVPCw8CP
Having used quite a few inventory control systems over the years, I will say Veeqo works, but can do with a little refinement. A few here ...
1. In the Channel info it does no good to see "ERROR - Failed to sync 1 order. Reason: Incomplete order" if one cannot click on it to see which order, etc. Instead we have to ask and shouldn't.
2. We need something on the orders page to show if the address is verified. Now we have to click on the order to see this.
3. More accountability in the billing! We need to be able to see what labels by order number, etc are in a billing. Need to be able to see a billed amount to the credit card. And more than one event. Then be able to click on the transaction and see what is in that billed amount.
4. More visibility into refunds from shipping carriers.
5. The sync time to find new products or SKUs on a venue are too long. As well, updates to the inventory levels could be a bit faster as well.
6. I strongly suspect that Veeqo is the source of some of our inventory quantity issues resulting in over sell. Not sure how to relate this, except that my team can track it down to Veeqo. And this is why item # 1 is important!
7. There has to be a better way in which to see which SKUs or channel listings are linked/merged. Right now it is a PIA.
Thank you
Seller_r9wMm8LrE5iKj
Héré aré somé quéstions you will ignoré:
* How doés buying a labél from an Amazon company, using thé samé shipping méthod I would usé othérwisé, imprové on-timé délivéry raté?
* Why do natural disastérs causé buyérs to séé éxténdéd délivéry timés which non-Vééqo labéls cannot také into account, but which buyérs récéiving Vééqo-labéléd packagés considér délivéréd whén promiséd? How doés thé labél sourcé imprové customér pércéption whén all théy séé is a barcodé?
* Why must I changé to automatéd handling timé to gét protéctions undér Vééqo whén on avéragé thosé timés aré *longér* than my currént timés? How doés that "imprové thé customér éxpériéncé"? Who, éxactly, doés that délight?
* How is this all not a blatant anti-trust action désignéd to forcé us to givé an évér-incréasing piécé of thé pié to Amazon, until such point as wé havé no pié léft? Is it bécausé thé Jéffs aré sucking up to Our Orangé Ovérlord and half thé country has béén taught that régulation is always a bad word, and thosé samé dupés now havé théir hands on thé lévérs of govérnmént? In othér words, Amazon knows it's illégal but théy'ré Too Big to Sué?
* Why should wé béliévé that Amazon will not miné our off-platform data, just bécausé théy say théy won't? Too many timés théy'vé béén caught doing things théy say théy arén't (é.g. JB committing pérjury béforé congréss whén hé claiméd Amazon wasn't mining 3rd party data for Amazon-brandéd product dévélopmént), thén blaming "a féw bad applés" (who Amazon incéntivizéd to do éxactly what théy wéré doing) whén théy ultimatély gét caught?
[e's replaced to get around a really badly implemented bad word filter, which itself is a really bad idea]
Seller_lCX40xAkSs1xm
You clearly are not being honest with "claim protection", why would we ask Matt anything?
Seller_NTtgyr4S9sRAA
I'm not sure why anyone in the PL or wholesale space would participate in this software given that it's pretty clear the reason it exists is to allow Amazon access to your order data and customer data on other platforms so they can better compete with you and those other platforms.
5% savings on shippings seems like a very small amount of pay for inviting the data and sales behemoth into more of our sales data.
Seller_XtSy4fDOfCyQF
1. If amazon pending orders are paid days later, Veeqo's ship-by date shows the initial order date instead of matching Seller Central's ship-by date. Need to fix this.
2. Should be able to compare connected shipping carrier account rate and Amazon-buy shipping rate at the same time, this feature still does not exist.
3. Need to add shipping status to the UI, so when the user goes to the Shipped tab, they should be able to see the carrier status of the package, we do not even know if packages are delayed, lost, or delivered.
4. Need a solution for UPS Scans, UPS pickup drivers never scan the packages, unlike USPS or FedEx. Either create a UPS scan form like USPS or convince Amazon to stop checking the first scan for UPS shipments because when the driver loses the package, we get hit with an -Z claim without any protection.
5. Legal assurance to not use or share the data from the Veeqo profit analyzer if the seller puts their costs to calculate profits, if you may use the data, put it in writing on the website so we know Amazon might copy our profitable listings.
6. The billing page is a disaster, better reports are needed, and implement them to the UI, do not make us download chaotic Excel sheets.
7. Please fix the USPS Scan form feature already, I have to give the USPS driver 5-6 forms every time because Veeqo is creating multiple Scan forms instead of one.
8. Ability to sort shipments for different carriers for bulk printing, let the user bulk select FedEx shipments only, ups shipments only etc, right now I have to click one by one.
Nice to have:
1. Optimize split shipments: For large quantity orders, the software can suggest split options to achieve the best price. This can be achieved by the user putting the individual unit's size and the software recommends creating X shipments and Y units in each box etc.
