Hello,

Im a Canadian Amazon FBA seller, and Ive been having issues with unfulfillable inventory. My customer-damaged and refunded items are automatically being disposed of, and I cant seem to change the setting to have them returned to my Canadian address instead.

The Problem:

When I try to update my Automated Unfulfillable Settings, Im unable to select Canada as the return location.

This means all my customer-damaged and refunded items are being disposed of instead of being returned to me.

I want to receive my unfulfillable inventory in Canada but cannot seem to find a way to do it within Amazons settings.

My Questions:

1. Why isnt Amazon allowing me to set a Canadian return address?

2. Has anyone found a solution to receive unfulfillable inventory in Canada instead of having it disposed of?

Id appreciate any insights from other sellers who have dealt with this issue. Thanks in advance!