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Seller_CX1ojXYVxYJeO

8040 parent variation Error Code

Hi

Has anyone been able to get results fixing a brand registry 8040 error code

We have 100's of parent child variations under our brand that vary by either Size or Size/Color and amazon has broken of many child asins that now reside on separate pages. When we upload a ne inventory file Amazon gives us the 8040 error code. hen we submit a case that after many back and forths with support finally lands at Brand Registry we receive the following boilerplate response

"Hello from Amazon Brand Registry Support,

We understand that you have contacted us with regard to error 8040.

We have deep dived into the concern again, and were able to determine that the variation relationship is not approved because it does not follow Amazon's listing policy due to [Inconsistent/] variation.

Hence, you are being denied for brand

We appreciate your cooperation and understanding."

We own the associated Brand and cannot get any answers or method to fix this issue. Needless to say this is having a negative impact on our Amazon sales

TIA

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21 replies
Tags:Brand Registry
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user profile
Seller_CX1ojXYVxYJeO

8040 parent variation Error Code

Hi

Has anyone been able to get results fixing a brand registry 8040 error code

We have 100's of parent child variations under our brand that vary by either Size or Size/Color and amazon has broken of many child asins that now reside on separate pages. When we upload a ne inventory file Amazon gives us the 8040 error code. hen we submit a case that after many back and forths with support finally lands at Brand Registry we receive the following boilerplate response

"Hello from Amazon Brand Registry Support,

We understand that you have contacted us with regard to error 8040.

We have deep dived into the concern again, and were able to determine that the variation relationship is not approved because it does not follow Amazon's listing policy due to [Inconsistent/] variation.

Hence, you are being denied for brand

We appreciate your cooperation and understanding."

We own the associated Brand and cannot get any answers or method to fix this issue. Needless to say this is having a negative impact on our Amazon sales

TIA

Tags:Brand Registry
10
49 views
21 replies
Reply
21 replies
user profile
Dougal_Amazon

Hello @Seller_CX1ojXYVxYJeO/Tia,

My name is Dougal from the Community Manager Team and I will be happy to take a look at what may be going on. Please, can you provide the case ID where you received the pasted response?

Also, since you mentioned an inventory file, providing the batch ID(s) of the files that had issues, may help me as well.

Looking forward to assisting where I am able.

best, Dougal

10
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user profile
Seller_CX1ojXYVxYJeO

8040 parent variation Error Code

Hi

Has anyone been able to get results fixing a brand registry 8040 error code

We have 100's of parent child variations under our brand that vary by either Size or Size/Color and amazon has broken of many child asins that now reside on separate pages. When we upload a ne inventory file Amazon gives us the 8040 error code. hen we submit a case that after many back and forths with support finally lands at Brand Registry we receive the following boilerplate response

"Hello from Amazon Brand Registry Support,

We understand that you have contacted us with regard to error 8040.

We have deep dived into the concern again, and were able to determine that the variation relationship is not approved because it does not follow Amazon's listing policy due to [Inconsistent/] variation.

Hence, you are being denied for brand

We appreciate your cooperation and understanding."

We own the associated Brand and cannot get any answers or method to fix this issue. Needless to say this is having a negative impact on our Amazon sales

TIA

49 views
21 replies
Tags:Brand Registry
10
Reply
user profile
Seller_CX1ojXYVxYJeO

8040 parent variation Error Code

Hi

Has anyone been able to get results fixing a brand registry 8040 error code

We have 100's of parent child variations under our brand that vary by either Size or Size/Color and amazon has broken of many child asins that now reside on separate pages. When we upload a ne inventory file Amazon gives us the 8040 error code. hen we submit a case that after many back and forths with support finally lands at Brand Registry we receive the following boilerplate response

"Hello from Amazon Brand Registry Support,

We understand that you have contacted us with regard to error 8040.

We have deep dived into the concern again, and were able to determine that the variation relationship is not approved because it does not follow Amazon's listing policy due to [Inconsistent/] variation.

Hence, you are being denied for brand

We appreciate your cooperation and understanding."

We own the associated Brand and cannot get any answers or method to fix this issue. Needless to say this is having a negative impact on our Amazon sales

TIA

Tags:Brand Registry
10
49 views
21 replies
Reply
user profile

8040 parent variation Error Code

by Seller_CX1ojXYVxYJeO

Hi

Has anyone been able to get results fixing a brand registry 8040 error code

We have 100's of parent child variations under our brand that vary by either Size or Size/Color and amazon has broken of many child asins that now reside on separate pages. When we upload a ne inventory file Amazon gives us the 8040 error code. hen we submit a case that after many back and forths with support finally lands at Brand Registry we receive the following boilerplate response

"Hello from Amazon Brand Registry Support,

We understand that you have contacted us with regard to error 8040.

We have deep dived into the concern again, and were able to determine that the variation relationship is not approved because it does not follow Amazon's listing policy due to [Inconsistent/] variation.

Hence, you are being denied for brand

We appreciate your cooperation and understanding."

We own the associated Brand and cannot get any answers or method to fix this issue. Needless to say this is having a negative impact on our Amazon sales

TIA

Tags:Brand Registry
10
49 views
21 replies
Reply
21 replies
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Dougal_Amazon

Hello @Seller_CX1ojXYVxYJeO/Tia,

My name is Dougal from the Community Manager Team and I will be happy to take a look at what may be going on. Please, can you provide the case ID where you received the pasted response?

Also, since you mentioned an inventory file, providing the batch ID(s) of the files that had issues, may help me as well.

Looking forward to assisting where I am able.

best, Dougal

10
Follow this discussion to be notified of new activity
user profile
Dougal_Amazon

Hello @Seller_CX1ojXYVxYJeO/Tia,

My name is Dougal from the Community Manager Team and I will be happy to take a look at what may be going on. Please, can you provide the case ID where you received the pasted response?

Also, since you mentioned an inventory file, providing the batch ID(s) of the files that had issues, may help me as well.

Looking forward to assisting where I am able.

best, Dougal

10
user profile
Dougal_Amazon

Hello @Seller_CX1ojXYVxYJeO/Tia,

My name is Dougal from the Community Manager Team and I will be happy to take a look at what may be going on. Please, can you provide the case ID where you received the pasted response?

Also, since you mentioned an inventory file, providing the batch ID(s) of the files that had issues, may help me as well.

Looking forward to assisting where I am able.

best, Dougal

10
Reply
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