accept charges is not working

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Seller_3GZ1V3vEmkVnu

accept charges is not working

What is wrong with the software? I'm not able to pack a box and send it in to FBA because the button to accept charges doesn't light up and even on those rare occassions that it does, it won't let me print the shipping labels. It just sits there a spins. I was only to send in 1 box with 1 ASIN with qty. 24. No other combinations are working!

Yes, I've contact support. Nobody there is able to assist.

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2 replies
Tags:FBA, Order defects, Packaging, Shipping labels
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2 replies
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Seller_y7W9ccUlauftE

Have you been successful before ?

Have you tried using a different browser?

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JiAlex_Amazon

@Seller_3GZ1V3vEmkVnu

Following on your post. As @Seller_y7W9ccUlauftE mentioned (thank you so much for your assistance) were you able to try on another browser? Also, you can try to clean cookies and cache and try again, sometimes this caused bugs in the program.

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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