Urgent Support Needed: "Your Account Does Not Qualify" Error Impacting Listings and Inventory
Dear Amazon Selling Partner Support,
I am writing to urgently request assistance regarding a critical issue with my new Amazon UK store. As a new seller, I am facing significant challenges that are preventing me from listing any products.
When I attempt to apply for product approvals, I consistently receive the error message, "Your account does not qualify." This issue is blocking my ability to start listing products and effectively launch my store, especially with the busy holiday season approaching.
To provide further context:
New Store: I have recently set up my Amazon UK account and am eager to begin listing products, but this error is preventing any progress. Approval Process: Every attempt to apply for approval on various products has been met with the same error message. Impact on Launch: With the Q4 season approaching, I am concerned that this issue will significantly delay my store launch and hinder my ability to take advantage of potential sales opportunities.
I have reached out to Amazon Partner Support multiple times but have not yet received a resolution. I kindly request that this issue be escalated and that a technical team investigate the cause.
If this problem is not resolved soon, it will hinder my ability to operate my business effectively. I would greatly appreciate your urgent assistance in resolving this matter, as the normal approval process appears to be blocked by a system error.
I look forward to your prompt response.
Thank you for your support.
Best regards
@Sakura_Amazon_ @Spencer_Amazon
Urgent Support Needed: "Your Account Does Not Qualify" Error Impacting Listings and Inventory
Dear Amazon Selling Partner Support,
I am writing to urgently request assistance regarding a critical issue with my new Amazon UK store. As a new seller, I am facing significant challenges that are preventing me from listing any products.
When I attempt to apply for product approvals, I consistently receive the error message, "Your account does not qualify." This issue is blocking my ability to start listing products and effectively launch my store, especially with the busy holiday season approaching.
To provide further context:
New Store: I have recently set up my Amazon UK account and am eager to begin listing products, but this error is preventing any progress. Approval Process: Every attempt to apply for approval on various products has been met with the same error message. Impact on Launch: With the Q4 season approaching, I am concerned that this issue will significantly delay my store launch and hinder my ability to take advantage of potential sales opportunities.
I have reached out to Amazon Partner Support multiple times but have not yet received a resolution. I kindly request that this issue be escalated and that a technical team investigate the cause.
If this problem is not resolved soon, it will hinder my ability to operate my business effectively. I would greatly appreciate your urgent assistance in resolving this matter, as the normal approval process appears to be blocked by a system error.
I look forward to your prompt response.
Thank you for your support.
Best regards
@Sakura_Amazon_ @Spencer_Amazon
7 replies
Seller_ZVAz3d5lZuGid
"Dear Amazon Selling Partner Support,"
Firstly, this is NOT selling partner support, but a forum of other sellers, who try to offer help and advice (!) - but really it should be Seller Support (Help) who actually provide the support, but as you are maybe already finding out, they are not very helpful !! Opening cases multiple times does not help either, as each new contact goes to the bottom of the pile, allegedly.
Is your seller account fully verified yet ? - with green ticks on each part of your account info ?, as it can take several weeks in some cases, and that could be the issue.
I see you have tagged in some forum mods, and will be interesting to see if they come back to you, but they probably cannot help with account verification.
Seller_rfIcHPdJ6ka31
My seller account has been fully verified for 3 weeks. There are green check marks in every section of my account information. I have sent some of my products to the Amazon warehouse, and they are currently on the way. I believe this issue is not related to account verification, as I have only been experiencing this problem for the last 2 days. I am unable to re-add a product that I previously added to my inventory and then deleted."I am getting this error on many listings.
Seller_rfIcHPdJ6ka31
Can anyone solve this problem or will my grievance continue forever?
Hello, @Spencer_Amazon @Simon_Amazon @Sarah_Amzn
