Seller_N6efhcGNQODci
how do i complain that an item has been return but there was nothing wrong?
how do i complain that an item has been return but there was nothing wrong?
Tags:Return shipment, SAFE-T
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Seller_N6efhcGNQODci
how do i complain that an item has been return but there was nothing wrong?
how do i complain that an item has been return but there was nothing wrong?
0 replies
Seller_ZJhFeE3tNKzfh
@Seller_N6efhcGNQODci What was the return reason?
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Seller_mxez2L8QjE6WW
Under on-line selling regulations customers have the right to return anything within a certain period for refund, even if there is nothing wrong, just change of mind. Refund of postage can vary, according to circumstance & Amazon's rules.
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Spencer_Amazon
Hello @Seller_N6efhcGNQODci,
I am Spencer with Amazon.
Can you give me some more information?
Regards, Spencer
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Seller_Fg2fqaWOnEtha
If they returned it saying it was defective and it wasn't and you paid the postage, you can file a Safe-T claim to recover the return postage cost.
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