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Seller_w0yF0lJaIlFkW

How do I change maximum weight recommendation for my listing?

My category is:

Pet Supplies›Dogs›Carriers & Travel Products›Car Travel Accessories›Booster & Car Seats

Currently the "maximum weight recommendation" is listed as 25 Pounds. It needs to be a max recommendation of 15 pounds. While it can technically hold up to 25 lbs, it has been causing a lot of confusion for my customers. There is no option for me to change it under "Edit Listing".

Thanks!

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Seller_w0yF0lJaIlFkW

How do I change maximum weight recommendation for my listing?

My category is:

Pet Supplies›Dogs›Carriers & Travel Products›Car Travel Accessories›Booster & Car Seats

Currently the "maximum weight recommendation" is listed as 25 Pounds. It needs to be a max recommendation of 15 pounds. While it can technically hold up to 25 lbs, it has been causing a lot of confusion for my customers. There is no option for me to change it under "Edit Listing".

Thanks!

Create and Manage Listings
Tags:Compliance, Listings, detail page
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Michelle_Amazon
In reply to: Seller_w0yF0lJaIlFkW’s post

Hello @Seller_w0yF0lJaIlFkW,

Michelle at Amazon here. I understand that you want to update the maximum weight on your listing. You will want to do a partial update by uploading a category specific file for your ASIN. If your information does not update, you will need to create a case with Selling Partner Support to take a look for you. If you are not the brand owner and the ASIN is in Brand Registry, only the brand owner can make the updates to the ASIN.

I hope you find this information helpful. Let me know if you need further assistance after creating the case if the case is resolved and you are still having issues.

Regards,

Michelle

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Seller_w0yF0lJaIlFkW

How do I change maximum weight recommendation for my listing?

My category is:

Pet Supplies›Dogs›Carriers & Travel Products›Car Travel Accessories›Booster & Car Seats

Currently the "maximum weight recommendation" is listed as 25 Pounds. It needs to be a max recommendation of 15 pounds. While it can technically hold up to 25 lbs, it has been causing a lot of confusion for my customers. There is no option for me to change it under "Edit Listing".

Thanks!

16 views
4 replies
Create and Manage Listings
Tags:Compliance, Listings, detail page
00
Reply
user profile
Seller_w0yF0lJaIlFkW

How do I change maximum weight recommendation for my listing?

My category is:

Pet Supplies›Dogs›Carriers & Travel Products›Car Travel Accessories›Booster & Car Seats

Currently the "maximum weight recommendation" is listed as 25 Pounds. It needs to be a max recommendation of 15 pounds. While it can technically hold up to 25 lbs, it has been causing a lot of confusion for my customers. There is no option for me to change it under "Edit Listing".

Thanks!

Create and Manage Listings
Tags:Compliance, Listings, detail page
00
16 views
4 replies
Reply
user profile

How do I change maximum weight recommendation for my listing?

by Seller_w0yF0lJaIlFkW

My category is:

Pet Supplies›Dogs›Carriers & Travel Products›Car Travel Accessories›Booster & Car Seats

Currently the "maximum weight recommendation" is listed as 25 Pounds. It needs to be a max recommendation of 15 pounds. While it can technically hold up to 25 lbs, it has been causing a lot of confusion for my customers. There is no option for me to change it under "Edit Listing".

Thanks!

Create and Manage Listings
Tags:Compliance, Listings, detail page
00
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4 replies
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Michelle_Amazon
In reply to: Seller_w0yF0lJaIlFkW’s post

Hello @Seller_w0yF0lJaIlFkW,

Michelle at Amazon here. I understand that you want to update the maximum weight on your listing. You will want to do a partial update by uploading a category specific file for your ASIN. If your information does not update, you will need to create a case with Selling Partner Support to take a look for you. If you are not the brand owner and the ASIN is in Brand Registry, only the brand owner can make the updates to the ASIN.

I hope you find this information helpful. Let me know if you need further assistance after creating the case if the case is resolved and you are still having issues.

Regards,

Michelle

10
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user profile
Michelle_Amazon
In reply to: Seller_w0yF0lJaIlFkW’s post

Hello @Seller_w0yF0lJaIlFkW,

Michelle at Amazon here. I understand that you want to update the maximum weight on your listing. You will want to do a partial update by uploading a category specific file for your ASIN. If your information does not update, you will need to create a case with Selling Partner Support to take a look for you. If you are not the brand owner and the ASIN is in Brand Registry, only the brand owner can make the updates to the ASIN.

I hope you find this information helpful. Let me know if you need further assistance after creating the case if the case is resolved and you are still having issues.

Regards,

Michelle

10
user profile
Michelle_Amazon
In reply to: Seller_w0yF0lJaIlFkW’s post

Hello @Seller_w0yF0lJaIlFkW,

Michelle at Amazon here. I understand that you want to update the maximum weight on your listing. You will want to do a partial update by uploading a category specific file for your ASIN. If your information does not update, you will need to create a case with Selling Partner Support to take a look for you. If you are not the brand owner and the ASIN is in Brand Registry, only the brand owner can make the updates to the ASIN.

I hope you find this information helpful. Let me know if you need further assistance after creating the case if the case is resolved and you are still having issues.

Regards,

Michelle

10
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