Seeking Advice on Restricted Amazon Seller Account Due to Trademark Issues
Here's an improved and fully translated version of your forum post in English:
Subject: Seeking Advice on Restricted Amazon Seller Account Due to Compliance Issues
Hello everyone,
I'm reaching out for advice on how to handle my Amazon seller account which has been restricted. Amazon has stated the following reasons for the restriction:
I need to provide a justification as to why my account has not violated the seller's code of conduct.
Evidence that my account complies with the seller's code of conduct.
A power of attorney from the trademark rights holder authorizing me to change the brand name, title, product detail page, or brand attributes.
Proof of ownership of the trademark rights, such as a trademark registration document.
An explanation of why I wanted to make changes to the detail page and why these changes are correct.
They have also specified that the documents must:
Be valid (not expired, revoked, or closed).
Be in color, of good quality, clearly readable (not taken at an angle, blurry, or cropped), and show the complete page.
Contain the same information (e.g., name and address) with which I registered for selling on Amazon.
Show the entire document (front and back, if applicable).
Be in JPG, PDF, or DOCX format.
Be genuine and unaltered.
In response, I have clarified that:
I am not the authorized owner of the trademark rights.
I do not have a power of attorney from the trademark owner to make changes to the brand name, title, product detail page, or brand attributes.
All the information I provided to Amazon was based on a formal translation from the product's packaging and leaflet.
I have made it clear that I do not claim trademark rights to "Fu Biao" or "Liang Jiefu". Due to the absence of the necessary permissions, I will not offer these products on Amazon for now to avoid any conflicts.
To reactivate my account, I propose to exclusively sell products without any trademark issues until all necessary documents are provided by the trademark owner. I will ensure that all Amazon guidelines are fully complied with in the future.
Please let me know if it is possible to reactivate my account under this condition, as I would like to focus on selling other products. I would appreciate if I could talk to an Amazon representative. Thank you very much.
Seeking Advice on Restricted Amazon Seller Account Due to Trademark Issues
Here's an improved and fully translated version of your forum post in English:
Subject: Seeking Advice on Restricted Amazon Seller Account Due to Compliance Issues
Hello everyone,
I'm reaching out for advice on how to handle my Amazon seller account which has been restricted. Amazon has stated the following reasons for the restriction:
I need to provide a justification as to why my account has not violated the seller's code of conduct.
Evidence that my account complies with the seller's code of conduct.
A power of attorney from the trademark rights holder authorizing me to change the brand name, title, product detail page, or brand attributes.
Proof of ownership of the trademark rights, such as a trademark registration document.
An explanation of why I wanted to make changes to the detail page and why these changes are correct.
They have also specified that the documents must:
Be valid (not expired, revoked, or closed).
Be in color, of good quality, clearly readable (not taken at an angle, blurry, or cropped), and show the complete page.
Contain the same information (e.g., name and address) with which I registered for selling on Amazon.
Show the entire document (front and back, if applicable).
Be in JPG, PDF, or DOCX format.
Be genuine and unaltered.
In response, I have clarified that:
I am not the authorized owner of the trademark rights.
I do not have a power of attorney from the trademark owner to make changes to the brand name, title, product detail page, or brand attributes.
All the information I provided to Amazon was based on a formal translation from the product's packaging and leaflet.
I have made it clear that I do not claim trademark rights to "Fu Biao" or "Liang Jiefu". Due to the absence of the necessary permissions, I will not offer these products on Amazon for now to avoid any conflicts.
To reactivate my account, I propose to exclusively sell products without any trademark issues until all necessary documents are provided by the trademark owner. I will ensure that all Amazon guidelines are fully complied with in the future.
Please let me know if it is possible to reactivate my account under this condition, as I would like to focus on selling other products. I would appreciate if I could talk to an Amazon representative. Thank you very much.
0 replies
Seller_9dHAQWmHEtYB4
Hi, Can someone from Amazon reach out to me please? Thank you.