Amazon cant veirfy my document
My account was deactivated requesting utility bill and a valid card on file.
I confirm I have a valid credit card on file (I do) and attach a utility bill (valid / in my name / last 90 days).
Amazons response "we cant verify your document" and requests the same thing.
Ive responded about 20 times so far with different utility bills, file types, scanned copies and the original pdfs guessing why Amazon cant verify it ( they wont say what they cant verify ).
Can someone at Amazon look at my account and explain what is wrong? This is incredibly frustrating.
Amazon cant veirfy my document
My account was deactivated requesting utility bill and a valid card on file.
I confirm I have a valid credit card on file (I do) and attach a utility bill (valid / in my name / last 90 days).
Amazons response "we cant verify your document" and requests the same thing.
Ive responded about 20 times so far with different utility bills, file types, scanned copies and the original pdfs guessing why Amazon cant verify it ( they wont say what they cant verify ).
Can someone at Amazon look at my account and explain what is wrong? This is incredibly frustrating.
0 replies
Nikki_Amazon
Greetings Space_goods,
I understand you are having issues with ID verification docs.
Could you please provide me with a Seller Support case ID so I can look into this further for you? I'd be happy to take a look and see if I can help resolve the issue.
Please let me know the case ID whenever you have a chance. I'm looking forward to hearing back from you.
-Nikki
Seller_ZEpNYo3xgZZbh
yep
its common practice, wait till you see where your position of product gonna be after that. sales drop lotsa
