You're currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating
I’m a new seller, and I’ve been trying to add a listing, but I keep receiving an error message saying, “You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating.” I’ve already waited a few days, but the issue persists. I’ve entered valid credit card information, and Amazon even charged $1 to the card for verification. I also tried using a different credit card, but it still doesn’t work. Could someone assist me with this? My case ID is 17188056491.
You're currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating
I’m a new seller, and I’ve been trying to add a listing, but I keep receiving an error message saying, “You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating.” I’ve already waited a few days, but the issue persists. I’ve entered valid credit card information, and Amazon even charged $1 to the card for verification. I also tried using a different credit card, but it still doesn’t work. Could someone assist me with this? My case ID is 17188056491.
0 replies
Seller_OvL8C4BJWiuS9
You are sure they are valid credit cards and not debit cards? You need a valid credit card (charges interest, you receive a bill) to list or sell on amazon (not a debit card).
Seller_kIukTwdhvntAp
Follow up to what @Seller_OvL8C4BJWiuS9has mentioned --
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
https://sellercentral.amazon.com/seller-forums/discussions/t/6e29db67-0d7b-4530-acde-73ce5bded8ca?postId=7d26b4f1-1114-4b5e-92b2-5dede62b3b59
CR_Amazon
@Seller_vKmSC6jWMsBF0
Hi there, my name is CR and wanted to hop in here.
Thank you for this. In taking a further look at this case, I see that there has been a recent update to the case letting you know that they are currently looking into this further for you and have engaged the appropriate partner team for further review.
Let's continue to monitor this case for further response from the partner team. Feel free to @ tag me should you see a response on your end before I do.
Additionally,
Please do also let us know if this ended up working for you as well.
CR_Amazon
Seller_pP1WLqRuXala5
follow this advice ....
