Deactivated account Need help
hello,
Recently my account was deactivated for not having enough identity information, I received an email explaining to upload the proper documents that were missing onto Amazon seller. It has been a week now since I’ve upload all necessary documents and my account is still deactivated. I’ve gotten no help or no email stating whether I need to upload more documents or if the documents I uploaded aren’t good. It’s very unfortunate as I haven’t even been able to make my first sale yet So I don’t understand why I even got deactivated in the first place. please can anyone help I just want to be able to try to make my first sale
I’ve uploaded everything needed I have not been told if I’m missing something or need to do anything else to reactivate it’s just been crickets from amazon.
Deactivated account Need help
hello,
Recently my account was deactivated for not having enough identity information, I received an email explaining to upload the proper documents that were missing onto Amazon seller. It has been a week now since I’ve upload all necessary documents and my account is still deactivated. I’ve gotten no help or no email stating whether I need to upload more documents or if the documents I uploaded aren’t good. It’s very unfortunate as I haven’t even been able to make my first sale yet So I don’t understand why I even got deactivated in the first place. please can anyone help I just want to be able to try to make my first sale
I’ve uploaded everything needed I have not been told if I’m missing something or need to do anything else to reactivate it’s just been crickets from amazon.
0 replies
Seller_4zBzdtgCyS9EI
You will need to wait until you get a response. I recommend you use the time until then to read forum posts and/or visit Amazon seller university.
Nikki_Amazon
Hi 57_trade_company,
Were you able to resolve this issue? If not, could you please provide me with a Seller Support case ID so I can look into this further for you? I'd be happy to take a look and see if I can help resolve the issue.
Please let me know the case ID whenever you have a chance. I'm looking forward to hearing back from you.
-Nikki
