UPS return/inbound label cost is outrageous compared to outbround shipping label
Good evening, this is a point of confusion, and frustration, which is the ridiculous cost of inbound UPS auto generated labels... We ship fabric out, and typically a label cost around 15-20$ for 2 day shipping via Fedex, or even sometimes UPS...
BUT, the inbound labels auto generated by Amazon via UPS, are usually ALWAYS $40 each, and it takes up to a week or more to get the package back.. WHY???? what is the deal with this insane cost compared to shipping outbound for 2nd day at HALF THE COST... this is absurd and amazon is profiting off return label pricing as i have spoken to our UPS rep (we ship thousands of packages a month via UPS) and he stated this is an AMAZON problem and agrees the labels are over priced and marked up.
Example:
Shipping label purchase
Claims Protected
OTDR Protected
Package type: Package
Dimensions (LWH): 50.0 x 3.0 x 3.0 IN
Package weight: 6.0 LB 0.0 OZ
Shipping Label : $16.40
Total shipping cost :$16.40
11/21/2024 Shipping services purchased through Amazon 112-6699169-4513839
Billing for return postage -$40.68
THE COST OF THIS ITEM WAS 32$ TOTAL.. WE PAID 16$ TO SHIP IT OUT AND $40 TO BRING IT BACK.. THUS WE ARE OUT $56 on a pointless return with a bogus return reason..... this is THEFT
Even we have a return on a 6oz package of sample swatches, which ships for $5 or less via USPS, the return label is $20!!!!!!
I want an explanation, as this is simply theft and UPS agrees.
what gives?
16 replies
Seller_DdmPiA1p1S2Wu
You think that's bad? I have items that cost me $12.25 to ship ($13 right now due to the seasonal surcharges), and if a buyer chooses to return it with the Amazon prepaid UPS label the return label is around $250-$300.
KJ_Amazon
Thank you for sharing those details @Seller_KcEtz9Bkb8qhY. I asked our partner team to confirm if the correct dimensions are associated with that SKU for return shipments, or if the steps I suggested earlier will be useful for you.
KJ_Amazon
