FBA Order to Jersey, VAT deduction
Hello,
I have had VAT deducted from a FBA order that was shipped to Jersey. I am not VAT registered (turnover is below the threshold) so I do not believe this should have happened.
I have spoken with Seller Support who have told me that I would receive the full amount of £154.95, however, I have been paid £129.12 (20% VAT has been deducted). I am now on my 7th or 8th email from their ''specialised VAT department'' who do not seem to understand VAT at all. Rather than reimburse me the money I am owed and have been told I would receive, they simply email a copy and paste VAT calculation over and over again.
I would appreciate if any of the Mods could be of assistance as I am sick of getting nowhere with Seller Support. Case ID is 10624282862.
Thank you!
@Sarah_Amazon
@Ezra_Amazon
@Julia_Amazon
@Spencer_Amazon
FBA Order to Jersey, VAT deduction
Hello,
I have had VAT deducted from a FBA order that was shipped to Jersey. I am not VAT registered (turnover is below the threshold) so I do not believe this should have happened.
I have spoken with Seller Support who have told me that I would receive the full amount of £154.95, however, I have been paid £129.12 (20% VAT has been deducted). I am now on my 7th or 8th email from their ''specialised VAT department'' who do not seem to understand VAT at all. Rather than reimburse me the money I am owed and have been told I would receive, they simply email a copy and paste VAT calculation over and over again.
I would appreciate if any of the Mods could be of assistance as I am sick of getting nowhere with Seller Support. Case ID is 10624282862.
Thank you!
@Sarah_Amazon
@Ezra_Amazon
@Julia_Amazon
@Spencer_Amazon
3 replies
Seller_QuM1AZgzfU9x4
That's how Amazon always handle those sales and the reason a lot of non-VAT registered sellers will only ship within the UK.
Sarah_Amzn
Hello @Seller_7mVxE8D2yOFvP,
I see that you have already created a thread regarding this topic.
Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.
I will be closing this thread as a duplicate of FBA Order shipped to Jersey. VAT deducted
Kind regards,
Sarah.
