Enforcement Clearly Made in Error
Dear Amazon Customer Support,
I am writing to express my concern regarding the recent deactivation of my account. I was informed that the account was deactivated due to an inability to verify my identity, despite my having submitted all required documents accurately and in accordance with the details provided at the time of registration
At the time of registration, I submitted accurate and complete business verification information. This included all required documents which were successfully verified by Amazon. Furthermore, when prompted again, I re-attached the Corporation Letter confirming the ownership details, registered address, and matching identity document (passport). All this information is legitimate, current, and fully verifiable.
There has been no ambiguity or misrepresentation on my part. If there were any concerns regarding these documents, I was never given a clear explanation or the opportunity to respond before the deactivation occurred. That in itself is a completely unfair and unjustified action. My business has come to a halt, my inventory is locked, and my only source of income has been shut down without proper recourse.
I am ready and willing to provide any further documentation required. But I insist on a full and transparent review of my case, as all facts clearly show that this enforcement was both premature and baseless.
I expect Amazon to treat this matter with the seriousness it deserves and reinstate my account immediately. This experience has not only harmed my business but also shaken my confidence in Amazon’s seller support and verification process.
I urge you to escalate this case for an in-depth and fair reassessment.
Enforcement Clearly Made in Error
Dear Amazon Customer Support,
I am writing to express my concern regarding the recent deactivation of my account. I was informed that the account was deactivated due to an inability to verify my identity, despite my having submitted all required documents accurately and in accordance with the details provided at the time of registration
At the time of registration, I submitted accurate and complete business verification information. This included all required documents which were successfully verified by Amazon. Furthermore, when prompted again, I re-attached the Corporation Letter confirming the ownership details, registered address, and matching identity document (passport). All this information is legitimate, current, and fully verifiable.
There has been no ambiguity or misrepresentation on my part. If there were any concerns regarding these documents, I was never given a clear explanation or the opportunity to respond before the deactivation occurred. That in itself is a completely unfair and unjustified action. My business has come to a halt, my inventory is locked, and my only source of income has been shut down without proper recourse.
I am ready and willing to provide any further documentation required. But I insist on a full and transparent review of my case, as all facts clearly show that this enforcement was both premature and baseless.
I expect Amazon to treat this matter with the seriousness it deserves and reinstate my account immediately. This experience has not only harmed my business but also shaken my confidence in Amazon’s seller support and verification process.
I urge you to escalate this case for an in-depth and fair reassessment.
0 replies
Seller_k2X0L9mVRT0pW
this is a seller forum not Amazon itself. They won’t see this post