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Seller_HaUEuFzOYi1O0

Help,help,help... Amazon took my money with wrong data

Amzon changed my product size to make the storage volume over 100 times.They took my money with wrong product size.

We request they take actions to correct the wrong data. Yes, they did after they took time more than one month.

But, they don't return my money back. The cases has been created more than 2 months but keep outstanding. The wrong payment is still there.

How can we do? We are small business. But they hold our big money with illegally. Please help… Thank you!

265 views
5 replies
Tags:ERP, Inventory
01
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user profile
Seller_HaUEuFzOYi1O0

Help,help,help... Amazon took my money with wrong data

Amzon changed my product size to make the storage volume over 100 times.They took my money with wrong product size.

We request they take actions to correct the wrong data. Yes, they did after they took time more than one month.

But, they don't return my money back. The cases has been created more than 2 months but keep outstanding. The wrong payment is still there.

How can we do? We are small business. But they hold our big money with illegally. Please help… Thank you!

Tags:ERP, Inventory
01
265 views
5 replies
Reply
0 replies
user profile
Seller_ZVAz3d5lZuGid

This is a forum of other sellers, not Amazon you are speaking to. You need to open a case with Seller Support 'Help'.

10
user profile
Seller_8q6lmrVW8TOuY

Send an email to managingdirector@amazon.co.uk, and someone from the executive team will help you. Make sure to provide all evidence related to your product sizes, as well and screenshots of your last conversations with Seller Support.

10
user profile
Seller_Jqk2P6XVTIZ6w

if its wrong get them to do a remeasurement of your listing and they will remeasure the size and weight. then if its found to be smaller than what is estimated they should give you a refund for that.

20
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user profile
Seller_HaUEuFzOYi1O0

Help,help,help... Amazon took my money with wrong data

Amzon changed my product size to make the storage volume over 100 times.They took my money with wrong product size.

We request they take actions to correct the wrong data. Yes, they did after they took time more than one month.

But, they don't return my money back. The cases has been created more than 2 months but keep outstanding. The wrong payment is still there.

How can we do? We are small business. But they hold our big money with illegally. Please help… Thank you!

265 views
5 replies
Tags:ERP, Inventory
01
Reply
user profile
Seller_HaUEuFzOYi1O0

Help,help,help... Amazon took my money with wrong data

Amzon changed my product size to make the storage volume over 100 times.They took my money with wrong product size.

We request they take actions to correct the wrong data. Yes, they did after they took time more than one month.

But, they don't return my money back. The cases has been created more than 2 months but keep outstanding. The wrong payment is still there.

How can we do? We are small business. But they hold our big money with illegally. Please help… Thank you!

Tags:ERP, Inventory
01
265 views
5 replies
Reply
user profile

Help,help,help... Amazon took my money with wrong data

by Seller_HaUEuFzOYi1O0

Amzon changed my product size to make the storage volume over 100 times.They took my money with wrong product size.

We request they take actions to correct the wrong data. Yes, they did after they took time more than one month.

But, they don't return my money back. The cases has been created more than 2 months but keep outstanding. The wrong payment is still there.

How can we do? We are small business. But they hold our big money with illegally. Please help… Thank you!

Tags:ERP, Inventory
01
265 views
5 replies
Reply
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user profile
Seller_ZVAz3d5lZuGid

This is a forum of other sellers, not Amazon you are speaking to. You need to open a case with Seller Support 'Help'.

10
user profile
Seller_8q6lmrVW8TOuY

Send an email to managingdirector@amazon.co.uk, and someone from the executive team will help you. Make sure to provide all evidence related to your product sizes, as well and screenshots of your last conversations with Seller Support.

10
user profile
Seller_Jqk2P6XVTIZ6w

if its wrong get them to do a remeasurement of your listing and they will remeasure the size and weight. then if its found to be smaller than what is estimated they should give you a refund for that.

20
Follow this discussion to be notified of new activity
user profile
Seller_ZVAz3d5lZuGid

This is a forum of other sellers, not Amazon you are speaking to. You need to open a case with Seller Support 'Help'.

10
user profile
Seller_ZVAz3d5lZuGid

This is a forum of other sellers, not Amazon you are speaking to. You need to open a case with Seller Support 'Help'.

10
Reply
user profile
Seller_8q6lmrVW8TOuY

Send an email to managingdirector@amazon.co.uk, and someone from the executive team will help you. Make sure to provide all evidence related to your product sizes, as well and screenshots of your last conversations with Seller Support.

10
user profile
Seller_8q6lmrVW8TOuY

Send an email to managingdirector@amazon.co.uk, and someone from the executive team will help you. Make sure to provide all evidence related to your product sizes, as well and screenshots of your last conversations with Seller Support.

10
Reply
user profile
Seller_Jqk2P6XVTIZ6w

if its wrong get them to do a remeasurement of your listing and they will remeasure the size and weight. then if its found to be smaller than what is estimated they should give you a refund for that.

20
user profile
Seller_Jqk2P6XVTIZ6w

if its wrong get them to do a remeasurement of your listing and they will remeasure the size and weight. then if its found to be smaller than what is estimated they should give you a refund for that.

20
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