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Seller_qz0jU0NxKWMNi

FBA Re-measurement dimensions is incorrect for over 4 months , how can i get the right one?

I'm selling a product and the dimensions are wrong.

correct dimensions: is about 0.95lb, and about 9.170 x 7.279 x 0.709 in

wrong dimensions shows about 0.95lb and 9.33 x 7.24 x 0.790in

The wrong dimensions change the FBA size tier from Small standard to Large standard, and raise the fulfillment fees from $2.81 to $3.70.

I requested a re-measurement and have received a series of inaccurate copy/paste replies, and Amazon refuses to correct this.

In the past 4 months I've sold 1057 units, so I've been overcharged around $940.00.

Why am I so sure the dimensions are wrong?

First, my other sku is a product of the same type, with similar size and weight, and the FBA fee is correct;

Second, this product is packaged in a paper box, and the product is also made of hard material, so it will not bulge, and the height will not exceed 0.75 inches

I hope not to always receive automatic replies, "The re-measurement is complete……“, but the measurement results are wrong.

I hope someone can read my notes and help me solve this problem.

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Tags:FBA, Fulfilment, Shipping costs
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user profile
Seller_qz0jU0NxKWMNi

FBA Re-measurement dimensions is incorrect for over 4 months , how can i get the right one?

I'm selling a product and the dimensions are wrong.

correct dimensions: is about 0.95lb, and about 9.170 x 7.279 x 0.709 in

wrong dimensions shows about 0.95lb and 9.33 x 7.24 x 0.790in

The wrong dimensions change the FBA size tier from Small standard to Large standard, and raise the fulfillment fees from $2.81 to $3.70.

I requested a re-measurement and have received a series of inaccurate copy/paste replies, and Amazon refuses to correct this.

In the past 4 months I've sold 1057 units, so I've been overcharged around $940.00.

Why am I so sure the dimensions are wrong?

First, my other sku is a product of the same type, with similar size and weight, and the FBA fee is correct;

Second, this product is packaged in a paper box, and the product is also made of hard material, so it will not bulge, and the height will not exceed 0.75 inches

I hope not to always receive automatic replies, "The re-measurement is complete……“, but the measurement results are wrong.

I hope someone can read my notes and help me solve this problem.

Tags:FBA, Fulfilment, Shipping costs
00
49 views
1 reply
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TaylorR_Amazon

Hi @Seller_qz0jU0NxKWMNi, have you submitted any photos of your packaged product next to a measuring tape?

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Seller_qz0jU0NxKWMNi

FBA Re-measurement dimensions is incorrect for over 4 months , how can i get the right one?

I'm selling a product and the dimensions are wrong.

correct dimensions: is about 0.95lb, and about 9.170 x 7.279 x 0.709 in

wrong dimensions shows about 0.95lb and 9.33 x 7.24 x 0.790in

The wrong dimensions change the FBA size tier from Small standard to Large standard, and raise the fulfillment fees from $2.81 to $3.70.

I requested a re-measurement and have received a series of inaccurate copy/paste replies, and Amazon refuses to correct this.

In the past 4 months I've sold 1057 units, so I've been overcharged around $940.00.

Why am I so sure the dimensions are wrong?

First, my other sku is a product of the same type, with similar size and weight, and the FBA fee is correct;

Second, this product is packaged in a paper box, and the product is also made of hard material, so it will not bulge, and the height will not exceed 0.75 inches

I hope not to always receive automatic replies, "The re-measurement is complete……“, but the measurement results are wrong.

I hope someone can read my notes and help me solve this problem.

49 views
1 reply
Tags:FBA, Fulfilment, Shipping costs
00
Reply
user profile
Seller_qz0jU0NxKWMNi

FBA Re-measurement dimensions is incorrect for over 4 months , how can i get the right one?

I'm selling a product and the dimensions are wrong.

correct dimensions: is about 0.95lb, and about 9.170 x 7.279 x 0.709 in

wrong dimensions shows about 0.95lb and 9.33 x 7.24 x 0.790in

The wrong dimensions change the FBA size tier from Small standard to Large standard, and raise the fulfillment fees from $2.81 to $3.70.

I requested a re-measurement and have received a series of inaccurate copy/paste replies, and Amazon refuses to correct this.

In the past 4 months I've sold 1057 units, so I've been overcharged around $940.00.

Why am I so sure the dimensions are wrong?

First, my other sku is a product of the same type, with similar size and weight, and the FBA fee is correct;

Second, this product is packaged in a paper box, and the product is also made of hard material, so it will not bulge, and the height will not exceed 0.75 inches

I hope not to always receive automatic replies, "The re-measurement is complete……“, but the measurement results are wrong.

I hope someone can read my notes and help me solve this problem.

Tags:FBA, Fulfilment, Shipping costs
00
49 views
1 reply
Reply
user profile

FBA Re-measurement dimensions is incorrect for over 4 months , how can i get the right one?

by Seller_qz0jU0NxKWMNi

I'm selling a product and the dimensions are wrong.

correct dimensions: is about 0.95lb, and about 9.170 x 7.279 x 0.709 in

wrong dimensions shows about 0.95lb and 9.33 x 7.24 x 0.790in

The wrong dimensions change the FBA size tier from Small standard to Large standard, and raise the fulfillment fees from $2.81 to $3.70.

I requested a re-measurement and have received a series of inaccurate copy/paste replies, and Amazon refuses to correct this.

In the past 4 months I've sold 1057 units, so I've been overcharged around $940.00.

Why am I so sure the dimensions are wrong?

First, my other sku is a product of the same type, with similar size and weight, and the FBA fee is correct;

Second, this product is packaged in a paper box, and the product is also made of hard material, so it will not bulge, and the height will not exceed 0.75 inches

I hope not to always receive automatic replies, "The re-measurement is complete……“, but the measurement results are wrong.

I hope someone can read my notes and help me solve this problem.

Tags:FBA, Fulfilment, Shipping costs
00
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TaylorR_Amazon

Hi @Seller_qz0jU0NxKWMNi, have you submitted any photos of your packaged product next to a measuring tape?

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TaylorR_Amazon

Hi @Seller_qz0jU0NxKWMNi, have you submitted any photos of your packaged product next to a measuring tape?

00
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TaylorR_Amazon

Hi @Seller_qz0jU0NxKWMNi, have you submitted any photos of your packaged product next to a measuring tape?

00
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