UK Account deactivated
Hi,
My UK account deactivated by Amazon as they found another account with same name and I don't recongnise anyother account. I have informed them couple of times and they are asking below.
"To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation."
I am not sure what document I can send them to prove that other account doesn't belong to me?
Also, can someonw guide me how can I call Amazon UK to discuss my Seller account issue?
UK Account deactivated
Hi,
My UK account deactivated by Amazon as they found another account with same name and I don't recongnise anyother account. I have informed them couple of times and they are asking below.
"To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation."
I am not sure what document I can send them to prove that other account doesn't belong to me?
Also, can someonw guide me how can I call Amazon UK to discuss my Seller account issue?
0 replies
Seller_QuM1AZgzfU9x4
There's an account with your name registered to Amazon US. It seems to have stopped selling in 2020. Worth looking at that as a starting point, as there's a business name and address viewable on there.
Ash_AMZ
Hello @Seller_03u2PHNdClf8l,
Ash here to assist. It has been understood that you need help with your account reactivation.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
To find out the deactivation notification please follow the below steps :-
Please click on the Menu bar - Performance - Performance notifications.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
