Small & Light Programme for small parcel up to 400 g or less
Hi,
I checked from programme page and I see the max dimensions are as below for small & light programme:
Small parcel 400 g or less
35 x 25 x 12 cm or less
However I can not enrol any ASINs to Small and Light if the weight is larger than 225gr. All dimensions are under the dimensions above but it says the package weight does not meet the criteria for Small and Light.
Thank you in advice for your help.
Small & Light Programme for small parcel up to 400 g or less
Hi,
I checked from programme page and I see the max dimensions are as below for small & light programme:
Small parcel 400 g or less
35 x 25 x 12 cm or less
However I can not enrol any ASINs to Small and Light if the weight is larger than 225gr. All dimensions are under the dimensions above but it says the package weight does not meet the criteria for Small and Light.
Thank you in advice for your help.
18 replies
Seller_e7ifEoPLc0MZt
I give you 2 examples.
16 x 11 x 5cm 232gr £8.99
18.5 x 18.5 x 3.6cm 270gr £7.99
Both not eligible for Small & Light.
By the way I asked once to the customer service they confirmed the bottom one is eligible for dimensions and weight but they give no solution.
Seller_7VbclcPFFRTnc
That’s odd as I have one that’s
33.4 x 23.8 x 2.21 cm; 332.05 Grams and its enrolled
Silly question but where are you trying to enrol it ?
Can you screenshot where it says its not eligible
And what’s the asin ?
Seller_e7ifEoPLc0MZt
I see the marked note under the table explain it. May I know where did you find this information ? Would you able to share the link ? Thank you
(scroll down to bottom.)Seller_e7ifEoPLc0MZt
thanks a lot.
I contacted to customer service at least 5 times to get this information and wasted hours but here we go, you just solved it in a minute.
