Amazon has turned all my white backgrounds white.
Does Amazon turn your product backgrounds from white to grey? The photo I submitted does not have a transparent background. We worked hard to achieve a perfect white background of #ffffff or 255 255 255 by using lighting not software. But, Amazon turns out background to a gray #f7f7f7.
It's just kind of frustrating since we worked so hard to get a perfect white background.
Amazon has turned all my white backgrounds white.
Does Amazon turn your product backgrounds from white to grey? The photo I submitted does not have a transparent background. We worked hard to achieve a perfect white background of #ffffff or 255 255 255 by using lighting not software. But, Amazon turns out background to a gray #f7f7f7.
It's just kind of frustrating since we worked so hard to get a perfect white background.
0 replies
Michelle_Amazon
Hello @Seller_7CnUAgh3S8DV7,
Michelle at Amazon here. Amazon doesn't upload images to sellers listings unless they are also selling the product. Do you have a case with Seller Support so I can take a look at this? If not, please start here and provide me with the case ID if they are not able to assist and I will be happy to take a look.
Regards,
Michelle
