Updated my address but account got deactivated instead
I have been selling for more than a year, I updated my address but one team in amazon (with kyc email) failed to pick up new address. Provided them everything, licence, utility bills, bank statements and what not but still did not reactivate my account. They came back ask for more evidence which I provided and still no answer from them. The whole inventory is now stranded. Any advice from anyone what to do please?
Updated my address but account got deactivated instead
I have been selling for more than a year, I updated my address but one team in amazon (with kyc email) failed to pick up new address. Provided them everything, licence, utility bills, bank statements and what not but still did not reactivate my account. They came back ask for more evidence which I provided and still no answer from them. The whole inventory is now stranded. Any advice from anyone what to do please?
0 replies
Ash_AMZ
Hello @Seller_4xHEH0SIHZkWv,
Ash here to assist. It has been understood that you need help with your account reactivation.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
To find out the deactivation notification please follow the below steps :-
Please click on the Menu bar - Performance - Performance notifications.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.