open orders
25 open orders and some from 6 days ago, why so much delay ?
open orders
25 open orders and some from 6 days ago, why so much delay ?
0 replies
Seller_aV1Bh32hE0KND
Here are some of the most common reasons for orders being in Pending status:
- Amazon has been unable to obtain authorization for the buyer's credit card.
- The buyer selected convenience store payment but hasn't completed the payment.
- For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
- For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
Orders can remain pending for up to 21 days.
KJ_Amazon
Hello @Seller_8bc0TU8neSrc4. I am following up on your report of delays with your orders. Did these orders go through, or are you still experiencing an unusual number of pending orders?
If these were pending orders, @Medic provided good information about potential causes.