issue in adding/replacing charge method
Hello, I have read on the forum this is a quite common issue, I am strugglin with the set up of my seller account as I cannot update the card I had previously insert for the charge method. Both the app on my phone and the webside on laptop freeze when I try the operation, what can be done?
issue in adding/replacing charge method
Hello, I have read on the forum this is a quite common issue, I am strugglin with the set up of my seller account as I cannot update the card I had previously insert for the charge method. Both the app on my phone and the webside on laptop freeze when I try the operation, what can be done?
0 replies
Roberto_Amazon
Hello! @Seller_m6ozYVHbrj8aN
This is Roberto. Thank you for bringing this matter into our attention, our verification team has notified you to take additional steps on this, besides adding the credit card information, and provide one of the following documents:
- An active business license, if applicable.
- A utility bill for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service.
To submit this information, please ask the seller to follow the instructions in the banner at the top of the "Account Health" page in Seller Central.
Regards,
