I can’t buy tracked24 or tracked48 on buy shipping, it tells me I need to link to my OBA.

Silly since it is readily available on click and drop - but I guess the restrictions about drop off put Amazon off offering it (can’t be taken to a post office for example)

@Leah7

As mentioned above, VTR is a confusing metric.

What Amazon are basically saying that IF you send your orders by a method that has tracking (or a delivery confirmation) then you need to supply a valid tracking number, if you don’t then you need to record the orders dispatch correctly.

Unfortunately Amazons idea of correctly is not what Click and Drop will select when they automatically your order as dispatched for you.

If you are purchasing standard 1st or 2nd class letters or large letters then you can select Royal Mail and Stamps/Franking - orders dispatched like this are excluded from the VTR calculation and if you ONLY dispatch using these methods your VTR will be N/A

If you are purchasing 1st or 2nd class parcels, RM24, or RM48 then these items come with a delivery confirmation and Amazon will want that number (note that these systems don’t have a high enough scan rate to keep your VTR out of warning zone (around 85% currently), but Amazon have said they will validate the tracking numbers before they suspend categories to check that its a valid number but Royal mail just didn’t scan it on delivery)

If you are purchasing tracked24/48 or special delivery etc, or from other couriers then Amazon will want the tracking number which should have a high VTR rate as they are scanned at multiple times along the network.

If you are buying from Amazon then just purchase whatever postage method you want (ignoring vtr) and Amazon will record it correctly.

Edit : sorry Jilly not sure why thats tagging you as a reply, wasn’t supposed to!