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Seller_HjfyVYcuJdbTf

Sales Graph missing from Home page on Seller Central

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

524 views
16 replies
Account Health
Tags:Seller Support
160
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user profile
Seller_HjfyVYcuJdbTf

Sales Graph missing from Home page on Seller Central

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

Account Health
Tags:Seller Support
160
524 views
16 replies
Reply
16 replies
user profile
Seller_ur47TWrKMgMMO
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes!!! Mine is also gone, I cant even load anything on Amazon Seller on the mobile app

50
user profile
Seller_5SYQaRpocugTm
In reply to: Seller_HjfyVYcuJdbTf’s post

Same Here... and on mobile app also "unable to load data"...

40
user profile
Seller_WQV2Ag5sB69ij
In reply to: Seller_HjfyVYcuJdbTf’s post

Yup...it goes POOF

Amazon must be held liable for this, since we are mostly looking at the sales metric all the time eventhough the sales is slow.

LOL

10
user profile
Seller_UFYbbQ43bEZ5d
In reply to: Seller_HjfyVYcuJdbTf’s post

Yeah, issues here across all my stores, downdector is showing it started at about 3pm pst, FBA Shipments is hanging up as well.

20
user profile
Seller_5BzdgeyAfusvI
In reply to: Seller_HjfyVYcuJdbTf’s post

I hope that is simply a glitch in the system and that it will be back up again and everything will be perfect again.

10
user profile
Seller_yWZEC694KpxYk
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes, mine is also missing, and the Amazon Seller app cannot load data.

10
user profile
Seller_XJk5RkDQR39p0
In reply to: Seller_HjfyVYcuJdbTf’s post

let's enroll Amazon in Automated sales graph performance...Automation

20
user profile
Seller_QDUGNNCrl6QDh
In reply to: Seller_HjfyVYcuJdbTf’s post

Hi KimFlows,

I saw your post titled "Block Buyer for repeatedly buying and returning FBA product, same ASIN" (which has since been locked so I couldn't respond there, so I'm asking the question here if you don't mind...

My company (LILY SADO SKINCARE) is experiencing the same issue in which a Buyer is ordering, using, and returning the same 3 products 38 times over the past 2 years. Did your company ever reach a resolution or recourse to your Buyer, who was doing the same?

Summary of My Case -I have reported the orders via the Amazon Buyer Abuse page, but nothing was done and the Buyer continues to order and return products. I found that the Amazon Customer Service Team and the Buyer Fraud Team work completely separately like they're on separate islands, and the Buyer Fraud Team has no communication with Sellers. Because no one at Amazon has been able to assist, my company has been directed to the Amazon Legal Team.

I was just curious if you reached a resolution on your issue?

Thank you!

30
user profile
Seller_HjfyVYcuJdbTf

Sales Graph missing from Home page on Seller Central

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

524 views
16 replies
Account Health
Tags:Seller Support
160
Reply
user profile
Seller_HjfyVYcuJdbTf

Sales Graph missing from Home page on Seller Central

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

Account Health
Tags:Seller Support
160
524 views
16 replies
Reply
user profile

Sales Graph missing from Home page on Seller Central

by Seller_HjfyVYcuJdbTf

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

Account Health
Tags:Seller Support
160
524 views
16 replies
Reply
16 replies
16 replies
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user profile
Seller_ur47TWrKMgMMO
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes!!! Mine is also gone, I cant even load anything on Amazon Seller on the mobile app

50
user profile
Seller_5SYQaRpocugTm
In reply to: Seller_HjfyVYcuJdbTf’s post

Same Here... and on mobile app also "unable to load data"...

40
user profile
Seller_WQV2Ag5sB69ij
In reply to: Seller_HjfyVYcuJdbTf’s post

Yup...it goes POOF

Amazon must be held liable for this, since we are mostly looking at the sales metric all the time eventhough the sales is slow.

LOL

10
user profile
Seller_UFYbbQ43bEZ5d
In reply to: Seller_HjfyVYcuJdbTf’s post

Yeah, issues here across all my stores, downdector is showing it started at about 3pm pst, FBA Shipments is hanging up as well.

20
user profile
Seller_5BzdgeyAfusvI
In reply to: Seller_HjfyVYcuJdbTf’s post

I hope that is simply a glitch in the system and that it will be back up again and everything will be perfect again.

10
user profile
Seller_yWZEC694KpxYk
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes, mine is also missing, and the Amazon Seller app cannot load data.

10
user profile
Seller_XJk5RkDQR39p0
In reply to: Seller_HjfyVYcuJdbTf’s post

let's enroll Amazon in Automated sales graph performance...Automation

20
user profile
Seller_QDUGNNCrl6QDh
In reply to: Seller_HjfyVYcuJdbTf’s post

Hi KimFlows,

I saw your post titled "Block Buyer for repeatedly buying and returning FBA product, same ASIN" (which has since been locked so I couldn't respond there, so I'm asking the question here if you don't mind...

My company (LILY SADO SKINCARE) is experiencing the same issue in which a Buyer is ordering, using, and returning the same 3 products 38 times over the past 2 years. Did your company ever reach a resolution or recourse to your Buyer, who was doing the same?

Summary of My Case -I have reported the orders via the Amazon Buyer Abuse page, but nothing was done and the Buyer continues to order and return products. I found that the Amazon Customer Service Team and the Buyer Fraud Team work completely separately like they're on separate islands, and the Buyer Fraud Team has no communication with Sellers. Because no one at Amazon has been able to assist, my company has been directed to the Amazon Legal Team.

I was just curious if you reached a resolution on your issue?

Thank you!

30
user profile
Seller_ur47TWrKMgMMO
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes!!! Mine is also gone, I cant even load anything on Amazon Seller on the mobile app

50
user profile
Seller_ur47TWrKMgMMO
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes!!! Mine is also gone, I cant even load anything on Amazon Seller on the mobile app

50
Reply
user profile
Seller_5SYQaRpocugTm
In reply to: Seller_HjfyVYcuJdbTf’s post

Same Here... and on mobile app also "unable to load data"...

40
user profile
Seller_5SYQaRpocugTm
In reply to: Seller_HjfyVYcuJdbTf’s post

Same Here... and on mobile app also "unable to load data"...

40
Reply
user profile
Seller_WQV2Ag5sB69ij
In reply to: Seller_HjfyVYcuJdbTf’s post

Yup...it goes POOF

Amazon must be held liable for this, since we are mostly looking at the sales metric all the time eventhough the sales is slow.

LOL

10
user profile
Seller_WQV2Ag5sB69ij
In reply to: Seller_HjfyVYcuJdbTf’s post

Yup...it goes POOF

Amazon must be held liable for this, since we are mostly looking at the sales metric all the time eventhough the sales is slow.

LOL

10
Reply
user profile
Seller_UFYbbQ43bEZ5d
In reply to: Seller_HjfyVYcuJdbTf’s post

Yeah, issues here across all my stores, downdector is showing it started at about 3pm pst, FBA Shipments is hanging up as well.

20
user profile
Seller_UFYbbQ43bEZ5d
In reply to: Seller_HjfyVYcuJdbTf’s post

Yeah, issues here across all my stores, downdector is showing it started at about 3pm pst, FBA Shipments is hanging up as well.

20
Reply
user profile
Seller_5BzdgeyAfusvI
In reply to: Seller_HjfyVYcuJdbTf’s post

I hope that is simply a glitch in the system and that it will be back up again and everything will be perfect again.

10
user profile
Seller_5BzdgeyAfusvI
In reply to: Seller_HjfyVYcuJdbTf’s post

I hope that is simply a glitch in the system and that it will be back up again and everything will be perfect again.

10
Reply
user profile
Seller_yWZEC694KpxYk
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes, mine is also missing, and the Amazon Seller app cannot load data.

10
user profile
Seller_yWZEC694KpxYk
In reply to: Seller_HjfyVYcuJdbTf’s post

Yes, mine is also missing, and the Amazon Seller app cannot load data.

10
Reply
user profile
Seller_XJk5RkDQR39p0
In reply to: Seller_HjfyVYcuJdbTf’s post

let's enroll Amazon in Automated sales graph performance...Automation

20
user profile
Seller_XJk5RkDQR39p0
In reply to: Seller_HjfyVYcuJdbTf’s post

let's enroll Amazon in Automated sales graph performance...Automation

20
Reply
user profile
Seller_QDUGNNCrl6QDh
In reply to: Seller_HjfyVYcuJdbTf’s post

Hi KimFlows,

I saw your post titled "Block Buyer for repeatedly buying and returning FBA product, same ASIN" (which has since been locked so I couldn't respond there, so I'm asking the question here if you don't mind...

My company (LILY SADO SKINCARE) is experiencing the same issue in which a Buyer is ordering, using, and returning the same 3 products 38 times over the past 2 years. Did your company ever reach a resolution or recourse to your Buyer, who was doing the same?

Summary of My Case -I have reported the orders via the Amazon Buyer Abuse page, but nothing was done and the Buyer continues to order and return products. I found that the Amazon Customer Service Team and the Buyer Fraud Team work completely separately like they're on separate islands, and the Buyer Fraud Team has no communication with Sellers. Because no one at Amazon has been able to assist, my company has been directed to the Amazon Legal Team.

I was just curious if you reached a resolution on your issue?

Thank you!

30
user profile
Seller_QDUGNNCrl6QDh
In reply to: Seller_HjfyVYcuJdbTf’s post

Hi KimFlows,

I saw your post titled "Block Buyer for repeatedly buying and returning FBA product, same ASIN" (which has since been locked so I couldn't respond there, so I'm asking the question here if you don't mind...

My company (LILY SADO SKINCARE) is experiencing the same issue in which a Buyer is ordering, using, and returning the same 3 products 38 times over the past 2 years. Did your company ever reach a resolution or recourse to your Buyer, who was doing the same?

Summary of My Case -I have reported the orders via the Amazon Buyer Abuse page, but nothing was done and the Buyer continues to order and return products. I found that the Amazon Customer Service Team and the Buyer Fraud Team work completely separately like they're on separate islands, and the Buyer Fraud Team has no communication with Sellers. Because no one at Amazon has been able to assist, my company has been directed to the Amazon Legal Team.

I was just curious if you reached a resolution on your issue?

Thank you!

30
Reply