Sales Graph missing from Home page on Seller Central

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Seller_HjfyVYcuJdbTf

Sales Graph missing from Home page on Seller Central

It was there a couple hours ago. Now it has disappeared.

Is anyone else's sales graph and total, for today's sales, all of a sudden missing on Home too?

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16 replies
Tags:Seller Support
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Seller_ur47TWrKMgMMO

Yes!!! Mine is also gone, I cant even load anything on Amazon Seller on the mobile app

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Seller_5SYQaRpocugTm

Same Here... and on mobile app also "unable to load data"...

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Seller_AevYmOVtgtKV2

Business Reports are down too

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Seller_WQV2Ag5sB69ij

Yup...it goes POOF

Amazon must be held liable for this, since we are mostly looking at the sales metric all the time eventhough the sales is slow.

LOL

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Seller_UFYbbQ43bEZ5d

Yeah, issues here across all my stores, downdector is showing it started at about 3pm pst, FBA Shipments is hanging up as well.

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Seller_5BzdgeyAfusvI

I hope that is simply a glitch in the system and that it will be back up again and everything will be perfect again.

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Seller_8E2W4sWZI4a7g

Same here. Also can't edit any listings. Must be down.

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Seller_yWZEC694KpxYk

Yes, mine is also missing, and the Amazon Seller app cannot load data.

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Seller_XJk5RkDQR39p0

let's enroll Amazon in Automated sales graph performance...Automation

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Seller_QDUGNNCrl6QDh

Hi KimFlows,

I saw your post titled "Block Buyer for repeatedly buying and returning FBA product, same ASIN" (which has since been locked so I couldn't respond there, so I'm asking the question here if you don't mind...

My company (LILY SADO SKINCARE) is experiencing the same issue in which a Buyer is ordering, using, and returning the same 3 products 38 times over the past 2 years. Did your company ever reach a resolution or recourse to your Buyer, who was doing the same?

Summary of My Case -I have reported the orders via the Amazon Buyer Abuse page, but nothing was done and the Buyer continues to order and return products. I found that the Amazon Customer Service Team and the Buyer Fraud Team work completely separately like they're on separate islands, and the Buyer Fraud Team has no communication with Sellers. Because no one at Amazon has been able to assist, my company has been directed to the Amazon Legal Team.

I was just curious if you reached a resolution on your issue?

Thank you!

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