Country of Origin - EU Listings
We received a notification on our seller central homepage that our account was restricted due to missing COO. However this is added to all our UK listings. All our EU accounts are on holiday mode as we do not sell on them.
It said the issue was related to France account. Can anyone confirm do we need the COO added to all EU listings as well even if they are not active. We were previously told before that we do not need this on EU listings.
Country of Origin - EU Listings
We received a notification on our seller central homepage that our account was restricted due to missing COO. However this is added to all our UK listings. All our EU accounts are on holiday mode as we do not sell on them.
It said the issue was related to France account. Can anyone confirm do we need the COO added to all EU listings as well even if they are not active. We were previously told before that we do not need this on EU listings.
0 replies
Seller_8B9mYWcA6mVHa
@Sakura_Amazon_
@Maja_Amazon @Ezra_Amazon
Seller_tz74iYhHLULoK
We had the same issue but with Germany.
Upon checking, SKU's that get generated when a customer returns a product and it falls into the liquidation category for sale at a discount, were triggering the COO warning over multiple marketplaces.
When you download the listing report, it's in the native language of all countries in the EU, so you have to trawl through and try and find the offending listings. Why oh why can't Amazon just take the COO information from host marketplace, and replicate this over all?
Seller_zWpliaCE34XT0
Same issue happened to us this morning for Italy. We have no listings in any of the European countries anymore.
However, I went to the IT site and looked under FBA inventory and there are a load of products there, some of which we have not sold in several years and all have been previously deleted, there are no active (or inactive listings), they do not exist anywhere except under FBA inventory and cannot be edited as they do not in actually exist. I suspect this is what is triggering the warning.
These are ghost listings and upon checking every site they all have some, how on earth can I get rid of these?
@Roberto_Amazon
