Removal of Negative Feedback
@Julia_Amazon @Sarah_Amzn @Simon_Amazon @Sakura_Amazon_@Spencer_Amazon @Ezra_Amazon @Julia_Amzn@Winston_Amazon
Hello All,
We have recently received multiple negative feedback comments that are primarily related to issues beyond our control—such as delivery problems or customers ordering the wrong item. These issues do not reflect the quality of our service or the accuracy of our product listings.
As a result, this feedback is unfairly impacting our performance metrics and overall business reputation. We kindly request a review and removal of these feedback entries under Case ID: 11106136422, as they are not reflective of our service. Thanks
Removal of Negative Feedback
@Julia_Amazon @Sarah_Amzn @Simon_Amazon @Sakura_Amazon_@Spencer_Amazon @Ezra_Amazon @Julia_Amzn@Winston_Amazon
Hello All,
We have recently received multiple negative feedback comments that are primarily related to issues beyond our control—such as delivery problems or customers ordering the wrong item. These issues do not reflect the quality of our service or the accuracy of our product listings.
As a result, this feedback is unfairly impacting our performance metrics and overall business reputation. We kindly request a review and removal of these feedback entries under Case ID: 11106136422, as they are not reflective of our service. Thanks
0 replies
Seller_vEjKGUt9yLFyF
@Julia_Amazon @Sarah_Amzn @Simon_Amazon @Sakura_Amazon_ @Spencer_Amazon @Ezra_Amazon @Julia_Amzn @Winston_Amazon
Seller_rcDrA5yoKuQfs
I have one currently, claiming the item is fake. I have provided Amazon with invoices to prove the product is authentic but they still won’t remove? Any help appreciated
Seller_9vIy0m25XaQc0
Sorry to advise but you the seller are responsible for the delivery to the customers address, feedback is about the whole customer experience of the purchase, the delivery, the goods.
In my previous experience this what i have been told by Amazon.
