VTR and Royal Mail Signed For
I have been sending everything Royal Mail "Signed For" with a valid tracking number since early January and my VTR is only 80% since several parcel are not showing as delivered. How are we supposed to achieve 95% when the posties obviously are not getting signatures from the customers ?
VTR and Royal Mail Signed For
I have been sending everything Royal Mail "Signed For" with a valid tracking number since early January and my VTR is only 80% since several parcel are not showing as delivered. How are we supposed to achieve 95% when the posties obviously are not getting signatures from the customers ?
0 replies
Seller_FQHkqHJI5SqTh
Why send Signed when Tracked 24/48 is cheaper and almost guaranteed to get a scan somewhere on its journey and thus satisfy VTR requirements?
Seller_ZJhFeE3tNKzfh
As above - Tracked 48 would suffice for VTR. Ours was almost always at 99%.
If you are just taking on a signed for service to 2nd class - it may still not get a delivery scan.
That being said - signed for is 'supposed' to help with any A-Z claims, though annecdotally on the forums, it doesn't even help if you get a signature.
I'd move to Tracked 24/48 if you can.
Seller_eX5PU1b0GGPXn
I have used Tracked 48 for the last few years with no problems
Seller_Y9Zn1MG946vRc
My VTR was 99%, has also gone down to around 80%. I send every single order RM24 or tracked 24 through RM click & drop.
I have checked the postage details on the orders and it shows the correct tracking number but always an incorrect delivery method. I opened a case over a month ago and am still waiting for a resolution (I had to re-open the case a couple of times because they didn't understand the issue and said it was my fault).
