Customer returning items by replacing it with old products
Nowadays customers are getting clever by returning the old product and keep the newer ones the seller has sent. It just cannot be tolerated.
Customer returning items by replacing it with old products
Nowadays customers are getting clever by returning the old product and keep the newer ones the seller has sent. It just cannot be tolerated.
21 replies
Seller_2AI4h4Natfnx0
So true, i'm gettingso many resturns cuz of that
Seller_TFhY4CTn7cN4s
very true and after returning garbage they give 1star and bad feedback like we are fraud, and amazon never hear us, last wk hi ek customer ne 14500/- ka samaan free me le liya, aur amazon to aise refund issue karta hai jaise hamare paas paiso k pade lage hain
Seller_YKvdo63jTVnDS
yes , customer ko lagta hay 14500. to amount amazon upne taraf se refund diya hay , seller tori de raha hay , yab e sare customer ko haikat pata chalega hamre jese ek middle clus seller ke ac se har ek refund amount debited hota hay , tab unko pata Chalega o uk amazon Jeff bhai ka paisa choir nehi kar rahe hay , india ka garib and medile clus ka paisa choir kar rahe hay , refund le lekar , aur e Jeff bhai original paisa lekar Ganga barier bana rahe hay ..
Seller_YajlwyYb1p8iO
Dear Harnet_Solution,
We completely agree with you.
Amazon never hears us, they treat us like we do the fraud. In their view we (sellers) are frauds. They never delete fake reviews or ratings. Even after providing full auto refunds and receiving counterfeit products returned by customers that we didn't send, Amazon says they can not remove fake reviews, which affect our sales, and our listing gets black-listed. And our Account health also gets affected. Every time we have to give the POA (Plan of Action), we have to agree with all those faults (although we didn't make any) to rectify our Account health page.
It's a complete headache to FBA. Since November 23 the CCU1 was non-functional, and we had our inventory stranded there for more than 3 months. Amazon never gave us any soultion. Even after we have Products available in the Fulillment Centres amazon didn't replace the items and cutomers got full refund and we got blacklisted and faced huge loss. Even after opening two other FCs in west bengal (CCX1 & CCX2), our received orders stay pending for many days and the orders get cancelled and we face huge loss.
There's the voice of the customers but not of the sellers.
Let's stay together and raise our voices to get our rights back!
What you say?
Thanks and regards,
S.S.TRADERS
Seller_NmiY8VTUIV8vA
100% True, Amazon doesn't have control on it, seller has to bear the loss
Seller_VbG3EvtXiOcZT
Yes Exactly
Nowerdays not only customers, but their executives too
We send something and they receive something
Seller_W5zTIjbvH6Luc
yes exactly too many returns are coming.. we give ads and do sales and all of it gets returned post ad date expires.. looks like some scam...
Seller_CzWGPdOYIp1Aq
very true customer exchanging the product with other product. and also giving wrong feedback. but when ou raised ticket of such issue amazon seller support is helpless
Seller_LSR48ysQmJBy8
twitter pe dalo ke ye chori ho rahi h amazon me
