Customer returning items by replacing it with old products
Nowadays customers are getting clever by returning the old product and keep the newer ones the seller has sent. It just cannot be tolerated.
Customer returning items by replacing it with old products
Nowadays customers are getting clever by returning the old product and keep the newer ones the seller has sent. It just cannot be tolerated.
0 replies
Seller_2AI4h4Natfnx0
So true, i'm gettingso many resturns cuz of that
Seller_TFhY4CTn7cN4s
very true and after returning garbage they give 1star and bad feedback like we are fraud, and amazon never hear us, last wk hi ek customer ne 14500/- ka samaan free me le liya, aur amazon to aise refund issue karta hai jaise hamare paas paiso k pade lage hain
Seller_NmiY8VTUIV8vA
100% True, Amazon doesn't have control on it, seller has to bear the loss
Seller_VbG3EvtXiOcZT
Yes Exactly
Nowerdays not only customers, but their executives too
We send something and they receive something
Seller_W5zTIjbvH6Luc
yes exactly too many returns are coming.. we give ads and do sales and all of it gets returned post ad date expires.. looks like some scam...
Seller_CzWGPdOYIp1Aq
very true customer exchanging the product with other product. and also giving wrong feedback. but when ou raised ticket of such issue amazon seller support is helpless
Seller_LSR48ysQmJBy8
twitter pe dalo ke ye chori ho rahi h amazon me
Seller_czcTNIM3DsGnQ
when you're dealing with a situation where a customer might be returning items by replacing them with old products. Here’s how you can handle it:
Packing Process: When packing the items for shipment, consider making a video of the packaging process. This video should clearly show the items being packed, sealed, and prepared for shipping.
Return Unboxing: Upon receiving the returned items, record another video as you unbox the package. Make sure this video captures the entire unboxing process, showing the condition of the items and any discrepancies.
Submit SAFE-T Claim: You can file a claim and attach both videos as evidence of the discrepancy between the items sent and received.
Seller_SQu4c6zSrQ6iF
Yes not only the customers but also amazon transit logistics team is involved in this fraud.
