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Spencer_Amazon

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be?

img

Question for you, Sellers!

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be? Share your tip in the replies of this thread.

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

363 views
18 replies
Tags:Engage with Amazon
12
Reply
user profile
Spencer_Amazon

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be?

img

Question for you, Sellers!

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be? Share your tip in the replies of this thread.

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

Tags:Engage with Amazon
12
363 views
18 replies
Reply
18 replies
user profile
Seller_5BmbL9wJF7d3W

You'll have a much better work-life balance if you avoid seller support completely, it's not worth the stress.

40
user profile
Seller_RguKGMHvWFmo3

I used to think I worked for myself & could make my own business decision. Turns out that Amazon decides my working hours, if I'm allowed time off, they tell me when I have to send my packages, how I send my packages, what price I set my goods and often if they feel like it will amend or remove photos, descriptions, keywords etc

If you fail not only do you get an immediate banner stating account at risk of deactivation you also then you get an Amazon Seller equivalent of a PIP with no right of recourse. Could you tell us what banner SELLER SUPPORT have accross their platforms for there performance? or is performance something you only measure for those outside your business??

You can't even take a weekend off because Amazon states you have to respond to customers within 24 hours even if you are in hospital or taking some time out, NO NOT ALLOWED.

60
user profile
Seller_rdDHCgIIXbjBs

Hi @Spencer_Amazon , great question! If I could give one piece of advice to new business owners on maintaining work-life balance, it would be this: Set clear boundaries and prioritize time management. It's easy to let work consume all your time, but scheduling dedicated breaks and personal time will not only boost productivity but also keep you mentally and emotionally fresh. The better you manage your time, the better you can sustain both your business and personal life.

Moreover, I can see the above messages and how people are reacting, but it is true, amazon with every passing day is getting tougher on sellers. With the evolution of the platform, there are going to be challenges... But, I cannot hate Amazon with all its flaws. It's still the number one platform to sell goods...

Now, please do me a favor, I’m still waiting for your response on restoring the BuyBox for my ASINs—I'd appreciate assistance! Looking forward to hearing back from you!

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fef42466-78b7-489e-8969-016a1298fac5?postId=8eac1b5d-dc5f-40f7-b15a-c53174f09eb0

10
user profile
Seller_IQo80d99W2DzP

@Spencer_Amazon

I am very surprised that you are that daring enough to put your head above the parapit to ask such a question (I assume you lost a bet and had the short straw). Otherwise, I am guessing you do not know Amazon Sellers at all well. Or, were you wanting such a reaction, and if so, are you going to try to get things altered at Amazon.

If you work for Amazon, perhaps you are lucky enough not to get so many demands, and have time off. However, Amazon Sellers do not have that luxury, and it is due to Amazon's demands, not a Sellers choice.

As others have said, we are not really working for ourselves, we are working for Amazon, just without the benefits of being direct employees.

Amazon demands a lot, far more than what is legally required, and Sellers have no choice other than to do as they are told, or not sell on Amazon. Due to Amazon's size and virtual monopoly, that would mean a different job would need to be found. Although cleaning a sewer with no protective gear, may still sound more appealing!

Example, SFP, we have to work at least 6 out of 7 days a week.

Messages must be replied to within 24 hours and that is every day of the year including Christmas Day, New Year, etc.

Returns must be processed within 2 days, even if not received back as new, so now photos are mandatory and a lot of additional work involved.

It is more like a juggle to keep up with Amazon demands. Do you process orders the same day, or action a return, which do you do, so in the end you work longer and do both, so no evening out then in the end.

Then, as you are just about ok, Amazon find an item that was listed in 2009 is no longer ok (even though it was listed as per requirements at the time), and wants to close you down unless within 48 hours over a weekend that you can prove they were listed correctly. So, you have no choice, no weekend off either with the family, doing more to ensure the business continues to survive.

To try and do that you need SS help, so do you just give up, or giveup the whole weekend to get a basic alteration actioned by them. In the end you give up and close the listing, so Amazon loses and you lose as well, but the Account is still live.

So, no time off and it is the next week, and what will Amazon throw at you now to cause more issues?.....

Which Sellers actually like Amazon, oh yes, the ones locked up in the Assylum!

=

In conclusion, my advice to new Sellers, is do not sell on here, get any other job instead, as you will be happier.

80
user profile
Seller_ZVAz3d5lZuGid

@Spencer_Amazon These threads are all well and good, and can be very useful, but only if the issue is taken on board and the replies to the thread are acted upon, as ALL points raised are very valid,

Also, am sure you can't have failed to notice that almost daily there are questions, with you tagged in, about the loss of Buy Box, which you said you would look into months ago, yet, as far as I know, there was no follow up or feedback.

70
user profile
Seller_RAXEWLxQ2dbmN

As a seller in BMVD, I'm used to not having the buybox.

I wish they would do away with it altogether as it seems to take almost no account of seller feedback or accurate/helpful condition notes.

In books, for instance, it is frequently given to the 'may have highlightings/may lack CDs/ may be covered in scribble/have library markings' brigade of one-size-fits-all megalisters.

The site is pretty much run by (lousy, IMO) AI so I guess the only way to have an easy time selling on Amazon is to think and act like a robot...

20
user profile
Seller_ZVAz3d5lZuGid

Totally agree, and have said it many times before that the 'Buy Box' is really not needed. Buyers do not need to be told which one to buy and should make their own choices, and as you say, it is often given to sellers (especially in BMVD) who just use a load of generic phrases when listing.....and considering the number of forum posts about the BB and sellers thinking they should have it and don't, why bother even having it ?! I see it as another way of amazon trying to control both buyers and sellers.

10
user profile
Seller_IQo80d99W2DzP

I think Buy Boxes can be useful, but the criteria should be known, also maybe 3 Buy Boxes (eg: 1st: Lowest Price, and show % Feedback and Estimated Delivery Date, 2nd: Fastest Delivery, and 3rd: a Combined of everything as now, so a Recommended, so if maybe a Prime Buyer that would move higher up if a Prime SFP or FBA Seller).

Why should a FBA Seller win over a FBM Seller when the delivery date is the same and feedback % about the same. (Especially when unfairly feedback is struck through for FBA when the same criteria is not removed for FBM which is also unfair)

Even more so, why should Amazon win the Buy Box when they are more expensive than a Seller.

I thought new EU laws and Amazon took on board for the UK as well to change this type of unfair trading. Any updates on that? @Simon_Amazon

10
user profile
Seller_RAXEWLxQ2dbmN

I've recently noticed an increasing number of ASINs where no seller has the buy box and instead you see 'No featured offers available' which at first glance makes it look there are no offers at all.

This is probably more misleading than those ASINs that do have buyboxes and a link to

'Other sellers on Amazon' .

It's almost as if Amazon is so invested in the idea of the buybox that it doesn't want buyers to even see those ASINs where (for whatever reason) no buyer has been awarded the box.

10
user profile
Seller_IQo80d99W2DzP

Yes, I have noticed that as well, and the Box to click 'See all buying options' is a plain white box now, with black writing. Whereas, it used to be coloured to highlight if no Buy Box winner.

Amazon now also shows: 'Price higher than typical - Amazon strives to offer customers high quality pricing. We have recently seen better prices on Amazon or from other retailers for this product.'

If the trade price of an item has increased, it is often then impossible to sell the item, as you say a Buyer sees no Buy Box, and assumes out of stock. Or at least they will search other website as even Amazon is saying it is too expensive!

00
user profile
Seller_RAXEWLxQ2dbmN

Amazon also has a bad habit of giving itself the buybox with a 'Usually dispatched within 6 to 7 months' delivery message!

This is still quite common in books where Amazon suddenly starts offering long out-of print titles at their original 1970s prices...with free postage!

Amazon will never actually supply these books but they will normally prevent 3rd party sellers from offering them at anything other than giveaway prices...

example here:

https://www.amazon.co.uk/gp/product/0140220615

Another one here:

https://www.amazon.co.uk/gp/product/0140040684

(I'm not sure how the other sellers in the above examples haven't yet been hit with the 'high price' removal algorithm- I assume the bots haven't yet caught up with them).

10
user profile
Seller_540qgZMXuuXdD

Are you really asking this? Avoid Amazon.

  • We're expected to reply to customer messages within 24 hours, no matter what. Christmas, holiday, bereavement, or hospitalisation, it doesn't matter
  • Amazon keeps adjusting my handling times. I set my handling times for good reasons
  • Pending purchases can remain pending for weeks, yet I'm expected to ship even if I'm on holiday, bereaved, hospitalised etc.
  • I quit FBA because it felt like I was being micro-managed with endless targets
20
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user profile
Spencer_Amazon

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be?

img

Question for you, Sellers!

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be? Share your tip in the replies of this thread.

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

363 views
18 replies
Tags:Engage with Amazon
12
Reply
user profile
Spencer_Amazon

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be?

img

Question for you, Sellers!

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be? Share your tip in the replies of this thread.

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

Tags:Engage with Amazon
12
363 views
18 replies
Reply
user profile

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be?

by Spencer_Amazon

img

Question for you, Sellers!

If you could give new business owners one piece of advice on maintaining work-life balance, what would it be? Share your tip in the replies of this thread.

Excited to see your answers!

--

What's Engage with Amazon? I like to think of it as a section of the forums where we can connect and collaborate together as a community. Everyone is welcome to chime into the discussion and share their unique perspectives. There's really no pressure here, just a fun way to engage with each other. Looking forward to connecting with you all!

Tags:Engage with Amazon
12
363 views
18 replies
Reply
18 replies
18 replies
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user profile
Seller_5BmbL9wJF7d3W

You'll have a much better work-life balance if you avoid seller support completely, it's not worth the stress.

40
user profile
Seller_RguKGMHvWFmo3

I used to think I worked for myself & could make my own business decision. Turns out that Amazon decides my working hours, if I'm allowed time off, they tell me when I have to send my packages, how I send my packages, what price I set my goods and often if they feel like it will amend or remove photos, descriptions, keywords etc

If you fail not only do you get an immediate banner stating account at risk of deactivation you also then you get an Amazon Seller equivalent of a PIP with no right of recourse. Could you tell us what banner SELLER SUPPORT have accross their platforms for there performance? or is performance something you only measure for those outside your business??

You can't even take a weekend off because Amazon states you have to respond to customers within 24 hours even if you are in hospital or taking some time out, NO NOT ALLOWED.

60
user profile
Seller_rdDHCgIIXbjBs

Hi @Spencer_Amazon , great question! If I could give one piece of advice to new business owners on maintaining work-life balance, it would be this: Set clear boundaries and prioritize time management. It's easy to let work consume all your time, but scheduling dedicated breaks and personal time will not only boost productivity but also keep you mentally and emotionally fresh. The better you manage your time, the better you can sustain both your business and personal life.

Moreover, I can see the above messages and how people are reacting, but it is true, amazon with every passing day is getting tougher on sellers. With the evolution of the platform, there are going to be challenges... But, I cannot hate Amazon with all its flaws. It's still the number one platform to sell goods...

Now, please do me a favor, I’m still waiting for your response on restoring the BuyBox for my ASINs—I'd appreciate assistance! Looking forward to hearing back from you!

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fef42466-78b7-489e-8969-016a1298fac5?postId=8eac1b5d-dc5f-40f7-b15a-c53174f09eb0

10
user profile
Seller_IQo80d99W2DzP

@Spencer_Amazon

I am very surprised that you are that daring enough to put your head above the parapit to ask such a question (I assume you lost a bet and had the short straw). Otherwise, I am guessing you do not know Amazon Sellers at all well. Or, were you wanting such a reaction, and if so, are you going to try to get things altered at Amazon.

If you work for Amazon, perhaps you are lucky enough not to get so many demands, and have time off. However, Amazon Sellers do not have that luxury, and it is due to Amazon's demands, not a Sellers choice.

As others have said, we are not really working for ourselves, we are working for Amazon, just without the benefits of being direct employees.

Amazon demands a lot, far more than what is legally required, and Sellers have no choice other than to do as they are told, or not sell on Amazon. Due to Amazon's size and virtual monopoly, that would mean a different job would need to be found. Although cleaning a sewer with no protective gear, may still sound more appealing!

Example, SFP, we have to work at least 6 out of 7 days a week.

Messages must be replied to within 24 hours and that is every day of the year including Christmas Day, New Year, etc.

Returns must be processed within 2 days, even if not received back as new, so now photos are mandatory and a lot of additional work involved.

It is more like a juggle to keep up with Amazon demands. Do you process orders the same day, or action a return, which do you do, so in the end you work longer and do both, so no evening out then in the end.

Then, as you are just about ok, Amazon find an item that was listed in 2009 is no longer ok (even though it was listed as per requirements at the time), and wants to close you down unless within 48 hours over a weekend that you can prove they were listed correctly. So, you have no choice, no weekend off either with the family, doing more to ensure the business continues to survive.

To try and do that you need SS help, so do you just give up, or giveup the whole weekend to get a basic alteration actioned by them. In the end you give up and close the listing, so Amazon loses and you lose as well, but the Account is still live.

So, no time off and it is the next week, and what will Amazon throw at you now to cause more issues?.....

Which Sellers actually like Amazon, oh yes, the ones locked up in the Assylum!

=

In conclusion, my advice to new Sellers, is do not sell on here, get any other job instead, as you will be happier.

80
user profile
Seller_ZVAz3d5lZuGid

@Spencer_Amazon These threads are all well and good, and can be very useful, but only if the issue is taken on board and the replies to the thread are acted upon, as ALL points raised are very valid,

Also, am sure you can't have failed to notice that almost daily there are questions, with you tagged in, about the loss of Buy Box, which you said you would look into months ago, yet, as far as I know, there was no follow up or feedback.

70
user profile
Seller_RAXEWLxQ2dbmN

As a seller in BMVD, I'm used to not having the buybox.

I wish they would do away with it altogether as it seems to take almost no account of seller feedback or accurate/helpful condition notes.

In books, for instance, it is frequently given to the 'may have highlightings/may lack CDs/ may be covered in scribble/have library markings' brigade of one-size-fits-all megalisters.

The site is pretty much run by (lousy, IMO) AI so I guess the only way to have an easy time selling on Amazon is to think and act like a robot...

20
user profile
Seller_ZVAz3d5lZuGid

Totally agree, and have said it many times before that the 'Buy Box' is really not needed. Buyers do not need to be told which one to buy and should make their own choices, and as you say, it is often given to sellers (especially in BMVD) who just use a load of generic phrases when listing.....and considering the number of forum posts about the BB and sellers thinking they should have it and don't, why bother even having it ?! I see it as another way of amazon trying to control both buyers and sellers.

10
user profile
Seller_IQo80d99W2DzP

I think Buy Boxes can be useful, but the criteria should be known, also maybe 3 Buy Boxes (eg: 1st: Lowest Price, and show % Feedback and Estimated Delivery Date, 2nd: Fastest Delivery, and 3rd: a Combined of everything as now, so a Recommended, so if maybe a Prime Buyer that would move higher up if a Prime SFP or FBA Seller).

Why should a FBA Seller win over a FBM Seller when the delivery date is the same and feedback % about the same. (Especially when unfairly feedback is struck through for FBA when the same criteria is not removed for FBM which is also unfair)

Even more so, why should Amazon win the Buy Box when they are more expensive than a Seller.

I thought new EU laws and Amazon took on board for the UK as well to change this type of unfair trading. Any updates on that? @Simon_Amazon

10
user profile
Seller_RAXEWLxQ2dbmN

I've recently noticed an increasing number of ASINs where no seller has the buy box and instead you see 'No featured offers available' which at first glance makes it look there are no offers at all.

This is probably more misleading than those ASINs that do have buyboxes and a link to

'Other sellers on Amazon' .

It's almost as if Amazon is so invested in the idea of the buybox that it doesn't want buyers to even see those ASINs where (for whatever reason) no buyer has been awarded the box.

10
user profile
Seller_IQo80d99W2DzP

Yes, I have noticed that as well, and the Box to click 'See all buying options' is a plain white box now, with black writing. Whereas, it used to be coloured to highlight if no Buy Box winner.

Amazon now also shows: 'Price higher than typical - Amazon strives to offer customers high quality pricing. We have recently seen better prices on Amazon or from other retailers for this product.'

If the trade price of an item has increased, it is often then impossible to sell the item, as you say a Buyer sees no Buy Box, and assumes out of stock. Or at least they will search other website as even Amazon is saying it is too expensive!

00
user profile
Seller_RAXEWLxQ2dbmN

Amazon also has a bad habit of giving itself the buybox with a 'Usually dispatched within 6 to 7 months' delivery message!

This is still quite common in books where Amazon suddenly starts offering long out-of print titles at their original 1970s prices...with free postage!

Amazon will never actually supply these books but they will normally prevent 3rd party sellers from offering them at anything other than giveaway prices...

example here:

https://www.amazon.co.uk/gp/product/0140220615

Another one here:

https://www.amazon.co.uk/gp/product/0140040684

(I'm not sure how the other sellers in the above examples haven't yet been hit with the 'high price' removal algorithm- I assume the bots haven't yet caught up with them).

10
user profile
Seller_540qgZMXuuXdD

Are you really asking this? Avoid Amazon.

  • We're expected to reply to customer messages within 24 hours, no matter what. Christmas, holiday, bereavement, or hospitalisation, it doesn't matter
  • Amazon keeps adjusting my handling times. I set my handling times for good reasons
  • Pending purchases can remain pending for weeks, yet I'm expected to ship even if I'm on holiday, bereaved, hospitalised etc.
  • I quit FBA because it felt like I was being micro-managed with endless targets
20
Follow this discussion to be notified of new activity
user profile
Seller_5BmbL9wJF7d3W

You'll have a much better work-life balance if you avoid seller support completely, it's not worth the stress.

40
user profile
Seller_5BmbL9wJF7d3W

You'll have a much better work-life balance if you avoid seller support completely, it's not worth the stress.

40
Reply
user profile
Seller_RguKGMHvWFmo3

I used to think I worked for myself & could make my own business decision. Turns out that Amazon decides my working hours, if I'm allowed time off, they tell me when I have to send my packages, how I send my packages, what price I set my goods and often if they feel like it will amend or remove photos, descriptions, keywords etc

If you fail not only do you get an immediate banner stating account at risk of deactivation you also then you get an Amazon Seller equivalent of a PIP with no right of recourse. Could you tell us what banner SELLER SUPPORT have accross their platforms for there performance? or is performance something you only measure for those outside your business??

You can't even take a weekend off because Amazon states you have to respond to customers within 24 hours even if you are in hospital or taking some time out, NO NOT ALLOWED.

60
user profile
Seller_RguKGMHvWFmo3

I used to think I worked for myself & could make my own business decision. Turns out that Amazon decides my working hours, if I'm allowed time off, they tell me when I have to send my packages, how I send my packages, what price I set my goods and often if they feel like it will amend or remove photos, descriptions, keywords etc

If you fail not only do you get an immediate banner stating account at risk of deactivation you also then you get an Amazon Seller equivalent of a PIP with no right of recourse. Could you tell us what banner SELLER SUPPORT have accross their platforms for there performance? or is performance something you only measure for those outside your business??

You can't even take a weekend off because Amazon states you have to respond to customers within 24 hours even if you are in hospital or taking some time out, NO NOT ALLOWED.

60
Reply
user profile
Seller_rdDHCgIIXbjBs

Hi @Spencer_Amazon , great question! If I could give one piece of advice to new business owners on maintaining work-life balance, it would be this: Set clear boundaries and prioritize time management. It's easy to let work consume all your time, but scheduling dedicated breaks and personal time will not only boost productivity but also keep you mentally and emotionally fresh. The better you manage your time, the better you can sustain both your business and personal life.

Moreover, I can see the above messages and how people are reacting, but it is true, amazon with every passing day is getting tougher on sellers. With the evolution of the platform, there are going to be challenges... But, I cannot hate Amazon with all its flaws. It's still the number one platform to sell goods...

Now, please do me a favor, I’m still waiting for your response on restoring the BuyBox for my ASINs—I'd appreciate assistance! Looking forward to hearing back from you!

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fef42466-78b7-489e-8969-016a1298fac5?postId=8eac1b5d-dc5f-40f7-b15a-c53174f09eb0

10
user profile
Seller_rdDHCgIIXbjBs

Hi @Spencer_Amazon , great question! If I could give one piece of advice to new business owners on maintaining work-life balance, it would be this: Set clear boundaries and prioritize time management. It's easy to let work consume all your time, but scheduling dedicated breaks and personal time will not only boost productivity but also keep you mentally and emotionally fresh. The better you manage your time, the better you can sustain both your business and personal life.

Moreover, I can see the above messages and how people are reacting, but it is true, amazon with every passing day is getting tougher on sellers. With the evolution of the platform, there are going to be challenges... But, I cannot hate Amazon with all its flaws. It's still the number one platform to sell goods...

Now, please do me a favor, I’m still waiting for your response on restoring the BuyBox for my ASINs—I'd appreciate assistance! Looking forward to hearing back from you!

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fef42466-78b7-489e-8969-016a1298fac5?postId=8eac1b5d-dc5f-40f7-b15a-c53174f09eb0

10
Reply
user profile
Seller_IQo80d99W2DzP

@Spencer_Amazon

I am very surprised that you are that daring enough to put your head above the parapit to ask such a question (I assume you lost a bet and had the short straw). Otherwise, I am guessing you do not know Amazon Sellers at all well. Or, were you wanting such a reaction, and if so, are you going to try to get things altered at Amazon.

If you work for Amazon, perhaps you are lucky enough not to get so many demands, and have time off. However, Amazon Sellers do not have that luxury, and it is due to Amazon's demands, not a Sellers choice.

As others have said, we are not really working for ourselves, we are working for Amazon, just without the benefits of being direct employees.

Amazon demands a lot, far more than what is legally required, and Sellers have no choice other than to do as they are told, or not sell on Amazon. Due to Amazon's size and virtual monopoly, that would mean a different job would need to be found. Although cleaning a sewer with no protective gear, may still sound more appealing!

Example, SFP, we have to work at least 6 out of 7 days a week.

Messages must be replied to within 24 hours and that is every day of the year including Christmas Day, New Year, etc.

Returns must be processed within 2 days, even if not received back as new, so now photos are mandatory and a lot of additional work involved.

It is more like a juggle to keep up with Amazon demands. Do you process orders the same day, or action a return, which do you do, so in the end you work longer and do both, so no evening out then in the end.

Then, as you are just about ok, Amazon find an item that was listed in 2009 is no longer ok (even though it was listed as per requirements at the time), and wants to close you down unless within 48 hours over a weekend that you can prove they were listed correctly. So, you have no choice, no weekend off either with the family, doing more to ensure the business continues to survive.

To try and do that you need SS help, so do you just give up, or giveup the whole weekend to get a basic alteration actioned by them. In the end you give up and close the listing, so Amazon loses and you lose as well, but the Account is still live.

So, no time off and it is the next week, and what will Amazon throw at you now to cause more issues?.....

Which Sellers actually like Amazon, oh yes, the ones locked up in the Assylum!

=

In conclusion, my advice to new Sellers, is do not sell on here, get any other job instead, as you will be happier.

80
user profile
Seller_IQo80d99W2DzP

@Spencer_Amazon

I am very surprised that you are that daring enough to put your head above the parapit to ask such a question (I assume you lost a bet and had the short straw). Otherwise, I am guessing you do not know Amazon Sellers at all well. Or, were you wanting such a reaction, and if so, are you going to try to get things altered at Amazon.

If you work for Amazon, perhaps you are lucky enough not to get so many demands, and have time off. However, Amazon Sellers do not have that luxury, and it is due to Amazon's demands, not a Sellers choice.

As others have said, we are not really working for ourselves, we are working for Amazon, just without the benefits of being direct employees.

Amazon demands a lot, far more than what is legally required, and Sellers have no choice other than to do as they are told, or not sell on Amazon. Due to Amazon's size and virtual monopoly, that would mean a different job would need to be found. Although cleaning a sewer with no protective gear, may still sound more appealing!

Example, SFP, we have to work at least 6 out of 7 days a week.

Messages must be replied to within 24 hours and that is every day of the year including Christmas Day, New Year, etc.

Returns must be processed within 2 days, even if not received back as new, so now photos are mandatory and a lot of additional work involved.

It is more like a juggle to keep up with Amazon demands. Do you process orders the same day, or action a return, which do you do, so in the end you work longer and do both, so no evening out then in the end.

Then, as you are just about ok, Amazon find an item that was listed in 2009 is no longer ok (even though it was listed as per requirements at the time), and wants to close you down unless within 48 hours over a weekend that you can prove they were listed correctly. So, you have no choice, no weekend off either with the family, doing more to ensure the business continues to survive.

To try and do that you need SS help, so do you just give up, or giveup the whole weekend to get a basic alteration actioned by them. In the end you give up and close the listing, so Amazon loses and you lose as well, but the Account is still live.

So, no time off and it is the next week, and what will Amazon throw at you now to cause more issues?.....

Which Sellers actually like Amazon, oh yes, the ones locked up in the Assylum!

=

In conclusion, my advice to new Sellers, is do not sell on here, get any other job instead, as you will be happier.

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Seller_ZVAz3d5lZuGid

@Spencer_Amazon These threads are all well and good, and can be very useful, but only if the issue is taken on board and the replies to the thread are acted upon, as ALL points raised are very valid,

Also, am sure you can't have failed to notice that almost daily there are questions, with you tagged in, about the loss of Buy Box, which you said you would look into months ago, yet, as far as I know, there was no follow up or feedback.

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Seller_ZVAz3d5lZuGid

@Spencer_Amazon These threads are all well and good, and can be very useful, but only if the issue is taken on board and the replies to the thread are acted upon, as ALL points raised are very valid,

Also, am sure you can't have failed to notice that almost daily there are questions, with you tagged in, about the loss of Buy Box, which you said you would look into months ago, yet, as far as I know, there was no follow up or feedback.

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Seller_RAXEWLxQ2dbmN

As a seller in BMVD, I'm used to not having the buybox.

I wish they would do away with it altogether as it seems to take almost no account of seller feedback or accurate/helpful condition notes.

In books, for instance, it is frequently given to the 'may have highlightings/may lack CDs/ may be covered in scribble/have library markings' brigade of one-size-fits-all megalisters.

The site is pretty much run by (lousy, IMO) AI so I guess the only way to have an easy time selling on Amazon is to think and act like a robot...

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Seller_RAXEWLxQ2dbmN

As a seller in BMVD, I'm used to not having the buybox.

I wish they would do away with it altogether as it seems to take almost no account of seller feedback or accurate/helpful condition notes.

In books, for instance, it is frequently given to the 'may have highlightings/may lack CDs/ may be covered in scribble/have library markings' brigade of one-size-fits-all megalisters.

The site is pretty much run by (lousy, IMO) AI so I guess the only way to have an easy time selling on Amazon is to think and act like a robot...

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Seller_ZVAz3d5lZuGid

Totally agree, and have said it many times before that the 'Buy Box' is really not needed. Buyers do not need to be told which one to buy and should make their own choices, and as you say, it is often given to sellers (especially in BMVD) who just use a load of generic phrases when listing.....and considering the number of forum posts about the BB and sellers thinking they should have it and don't, why bother even having it ?! I see it as another way of amazon trying to control both buyers and sellers.

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Seller_ZVAz3d5lZuGid

Totally agree, and have said it many times before that the 'Buy Box' is really not needed. Buyers do not need to be told which one to buy and should make their own choices, and as you say, it is often given to sellers (especially in BMVD) who just use a load of generic phrases when listing.....and considering the number of forum posts about the BB and sellers thinking they should have it and don't, why bother even having it ?! I see it as another way of amazon trying to control both buyers and sellers.

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Seller_IQo80d99W2DzP

I think Buy Boxes can be useful, but the criteria should be known, also maybe 3 Buy Boxes (eg: 1st: Lowest Price, and show % Feedback and Estimated Delivery Date, 2nd: Fastest Delivery, and 3rd: a Combined of everything as now, so a Recommended, so if maybe a Prime Buyer that would move higher up if a Prime SFP or FBA Seller).

Why should a FBA Seller win over a FBM Seller when the delivery date is the same and feedback % about the same. (Especially when unfairly feedback is struck through for FBA when the same criteria is not removed for FBM which is also unfair)

Even more so, why should Amazon win the Buy Box when they are more expensive than a Seller.

I thought new EU laws and Amazon took on board for the UK as well to change this type of unfair trading. Any updates on that? @Simon_Amazon

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Seller_IQo80d99W2DzP

I think Buy Boxes can be useful, but the criteria should be known, also maybe 3 Buy Boxes (eg: 1st: Lowest Price, and show % Feedback and Estimated Delivery Date, 2nd: Fastest Delivery, and 3rd: a Combined of everything as now, so a Recommended, so if maybe a Prime Buyer that would move higher up if a Prime SFP or FBA Seller).

Why should a FBA Seller win over a FBM Seller when the delivery date is the same and feedback % about the same. (Especially when unfairly feedback is struck through for FBA when the same criteria is not removed for FBM which is also unfair)

Even more so, why should Amazon win the Buy Box when they are more expensive than a Seller.

I thought new EU laws and Amazon took on board for the UK as well to change this type of unfair trading. Any updates on that? @Simon_Amazon

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Seller_RAXEWLxQ2dbmN

I've recently noticed an increasing number of ASINs where no seller has the buy box and instead you see 'No featured offers available' which at first glance makes it look there are no offers at all.

This is probably more misleading than those ASINs that do have buyboxes and a link to

'Other sellers on Amazon' .

It's almost as if Amazon is so invested in the idea of the buybox that it doesn't want buyers to even see those ASINs where (for whatever reason) no buyer has been awarded the box.

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Seller_RAXEWLxQ2dbmN

I've recently noticed an increasing number of ASINs where no seller has the buy box and instead you see 'No featured offers available' which at first glance makes it look there are no offers at all.

This is probably more misleading than those ASINs that do have buyboxes and a link to

'Other sellers on Amazon' .

It's almost as if Amazon is so invested in the idea of the buybox that it doesn't want buyers to even see those ASINs where (for whatever reason) no buyer has been awarded the box.

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Seller_IQo80d99W2DzP

Yes, I have noticed that as well, and the Box to click 'See all buying options' is a plain white box now, with black writing. Whereas, it used to be coloured to highlight if no Buy Box winner.

Amazon now also shows: 'Price higher than typical - Amazon strives to offer customers high quality pricing. We have recently seen better prices on Amazon or from other retailers for this product.'

If the trade price of an item has increased, it is often then impossible to sell the item, as you say a Buyer sees no Buy Box, and assumes out of stock. Or at least they will search other website as even Amazon is saying it is too expensive!

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Seller_IQo80d99W2DzP

Yes, I have noticed that as well, and the Box to click 'See all buying options' is a plain white box now, with black writing. Whereas, it used to be coloured to highlight if no Buy Box winner.

Amazon now also shows: 'Price higher than typical - Amazon strives to offer customers high quality pricing. We have recently seen better prices on Amazon or from other retailers for this product.'

If the trade price of an item has increased, it is often then impossible to sell the item, as you say a Buyer sees no Buy Box, and assumes out of stock. Or at least they will search other website as even Amazon is saying it is too expensive!

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Seller_RAXEWLxQ2dbmN

Amazon also has a bad habit of giving itself the buybox with a 'Usually dispatched within 6 to 7 months' delivery message!

This is still quite common in books where Amazon suddenly starts offering long out-of print titles at their original 1970s prices...with free postage!

Amazon will never actually supply these books but they will normally prevent 3rd party sellers from offering them at anything other than giveaway prices...

example here:

https://www.amazon.co.uk/gp/product/0140220615

Another one here:

https://www.amazon.co.uk/gp/product/0140040684

(I'm not sure how the other sellers in the above examples haven't yet been hit with the 'high price' removal algorithm- I assume the bots haven't yet caught up with them).

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user profile
Seller_RAXEWLxQ2dbmN

Amazon also has a bad habit of giving itself the buybox with a 'Usually dispatched within 6 to 7 months' delivery message!

This is still quite common in books where Amazon suddenly starts offering long out-of print titles at their original 1970s prices...with free postage!

Amazon will never actually supply these books but they will normally prevent 3rd party sellers from offering them at anything other than giveaway prices...

example here:

https://www.amazon.co.uk/gp/product/0140220615

Another one here:

https://www.amazon.co.uk/gp/product/0140040684

(I'm not sure how the other sellers in the above examples haven't yet been hit with the 'high price' removal algorithm- I assume the bots haven't yet caught up with them).

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Seller_540qgZMXuuXdD

Are you really asking this? Avoid Amazon.

  • We're expected to reply to customer messages within 24 hours, no matter what. Christmas, holiday, bereavement, or hospitalisation, it doesn't matter
  • Amazon keeps adjusting my handling times. I set my handling times for good reasons
  • Pending purchases can remain pending for weeks, yet I'm expected to ship even if I'm on holiday, bereaved, hospitalised etc.
  • I quit FBA because it felt like I was being micro-managed with endless targets
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user profile
Seller_540qgZMXuuXdD

Are you really asking this? Avoid Amazon.

  • We're expected to reply to customer messages within 24 hours, no matter what. Christmas, holiday, bereavement, or hospitalisation, it doesn't matter
  • Amazon keeps adjusting my handling times. I set my handling times for good reasons
  • Pending purchases can remain pending for weeks, yet I'm expected to ship even if I'm on holiday, bereaved, hospitalised etc.
  • I quit FBA because it felt like I was being micro-managed with endless targets
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