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Seller_oHiqw1i0DLtND

Restricted Product Category??? Approval to sell my own product???

I don't think so. Have been in so many talks with Amazon Help, with no help via emails, chats, phones calls. The category is not restricted; that's the lazy answer for I don't know and won't research for you and unfortunately Amazon lower tiers are full of people like that.

I suspect the real issue is something else. I am owner of the brand. I see that Amazon changed my category from Cat probiotics to multivitamins. Amazon also shows my Product Type as Other Animal Supplements and I know Amazon doesn't like "other" categories. My GS1 name has the word complete in it but my listing does not, not sure if that might also be a part of the problem. None of this even matters because I can't go in and edit the listing as it takes me back to a "need approval screen".

I noticed it added "fix listing" today un the request approval button which is new and provided some hope. It says, "your listing was recently approved. To complete just make a small change..." But like I stated I can't edit anything. I heard of about uploading flat excel files to make edits to listings but not sure how to do that or if it would even help, especially when I don't know what I need to fix anyway.

This is a new listing but I have successfully sold 1000's of other products, even those in hazardous categories but I've never seen Amazon provide no additional steps to resolve the issue.

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Seller_oHiqw1i0DLtND

Restricted Product Category??? Approval to sell my own product???

I don't think so. Have been in so many talks with Amazon Help, with no help via emails, chats, phones calls. The category is not restricted; that's the lazy answer for I don't know and won't research for you and unfortunately Amazon lower tiers are full of people like that.

I suspect the real issue is something else. I am owner of the brand. I see that Amazon changed my category from Cat probiotics to multivitamins. Amazon also shows my Product Type as Other Animal Supplements and I know Amazon doesn't like "other" categories. My GS1 name has the word complete in it but my listing does not, not sure if that might also be a part of the problem. None of this even matters because I can't go in and edit the listing as it takes me back to a "need approval screen".

I noticed it added "fix listing" today un the request approval button which is new and provided some hope. It says, "your listing was recently approved. To complete just make a small change..." But like I stated I can't edit anything. I heard of about uploading flat excel files to make edits to listings but not sure how to do that or if it would even help, especially when I don't know what I need to fix anyway.

This is a new listing but I have successfully sold 1000's of other products, even those in hazardous categories but I've never seen Amazon provide no additional steps to resolve the issue.

imgimg
Tags:Add a product
00
15 views
3 replies
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Cooper_Amazon

Good Afternoon @Seller_oHiqw1i0DLtND,

I wanted to check in with you as I can see in your case history you worked with Selling Partner Support on CASE ID ending in 6571 and they were able to get your listing unblocked. Feel free to reach back out if you still require assistance or follow up again with Seller Support on CASE ID ending in 6571.

Thank you for reaching out to us on the Seller Forums. Have a fabulous rest of your week.

Cheers, Cooper_Amazon

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Seller_oHiqw1i0DLtND

Restricted Product Category??? Approval to sell my own product???

I don't think so. Have been in so many talks with Amazon Help, with no help via emails, chats, phones calls. The category is not restricted; that's the lazy answer for I don't know and won't research for you and unfortunately Amazon lower tiers are full of people like that.

I suspect the real issue is something else. I am owner of the brand. I see that Amazon changed my category from Cat probiotics to multivitamins. Amazon also shows my Product Type as Other Animal Supplements and I know Amazon doesn't like "other" categories. My GS1 name has the word complete in it but my listing does not, not sure if that might also be a part of the problem. None of this even matters because I can't go in and edit the listing as it takes me back to a "need approval screen".

I noticed it added "fix listing" today un the request approval button which is new and provided some hope. It says, "your listing was recently approved. To complete just make a small change..." But like I stated I can't edit anything. I heard of about uploading flat excel files to make edits to listings but not sure how to do that or if it would even help, especially when I don't know what I need to fix anyway.

This is a new listing but I have successfully sold 1000's of other products, even those in hazardous categories but I've never seen Amazon provide no additional steps to resolve the issue.

imgimg
15 views
3 replies
Tags:Add a product
00
Reply
user profile
Seller_oHiqw1i0DLtND

Restricted Product Category??? Approval to sell my own product???

I don't think so. Have been in so many talks with Amazon Help, with no help via emails, chats, phones calls. The category is not restricted; that's the lazy answer for I don't know and won't research for you and unfortunately Amazon lower tiers are full of people like that.

I suspect the real issue is something else. I am owner of the brand. I see that Amazon changed my category from Cat probiotics to multivitamins. Amazon also shows my Product Type as Other Animal Supplements and I know Amazon doesn't like "other" categories. My GS1 name has the word complete in it but my listing does not, not sure if that might also be a part of the problem. None of this even matters because I can't go in and edit the listing as it takes me back to a "need approval screen".

I noticed it added "fix listing" today un the request approval button which is new and provided some hope. It says, "your listing was recently approved. To complete just make a small change..." But like I stated I can't edit anything. I heard of about uploading flat excel files to make edits to listings but not sure how to do that or if it would even help, especially when I don't know what I need to fix anyway.

This is a new listing but I have successfully sold 1000's of other products, even those in hazardous categories but I've never seen Amazon provide no additional steps to resolve the issue.

imgimg
Tags:Add a product
00
15 views
3 replies
Reply
user profile

Restricted Product Category??? Approval to sell my own product???

by Seller_oHiqw1i0DLtND

I don't think so. Have been in so many talks with Amazon Help, with no help via emails, chats, phones calls. The category is not restricted; that's the lazy answer for I don't know and won't research for you and unfortunately Amazon lower tiers are full of people like that.

I suspect the real issue is something else. I am owner of the brand. I see that Amazon changed my category from Cat probiotics to multivitamins. Amazon also shows my Product Type as Other Animal Supplements and I know Amazon doesn't like "other" categories. My GS1 name has the word complete in it but my listing does not, not sure if that might also be a part of the problem. None of this even matters because I can't go in and edit the listing as it takes me back to a "need approval screen".

I noticed it added "fix listing" today un the request approval button which is new and provided some hope. It says, "your listing was recently approved. To complete just make a small change..." But like I stated I can't edit anything. I heard of about uploading flat excel files to make edits to listings but not sure how to do that or if it would even help, especially when I don't know what I need to fix anyway.

This is a new listing but I have successfully sold 1000's of other products, even those in hazardous categories but I've never seen Amazon provide no additional steps to resolve the issue.

imgimg
Tags:Add a product
00
15 views
3 replies
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Cooper_Amazon

Good Afternoon @Seller_oHiqw1i0DLtND,

I wanted to check in with you as I can see in your case history you worked with Selling Partner Support on CASE ID ending in 6571 and they were able to get your listing unblocked. Feel free to reach back out if you still require assistance or follow up again with Seller Support on CASE ID ending in 6571.

Thank you for reaching out to us on the Seller Forums. Have a fabulous rest of your week.

Cheers, Cooper_Amazon

10
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user profile
Cooper_Amazon

Good Afternoon @Seller_oHiqw1i0DLtND,

I wanted to check in with you as I can see in your case history you worked with Selling Partner Support on CASE ID ending in 6571 and they were able to get your listing unblocked. Feel free to reach back out if you still require assistance or follow up again with Seller Support on CASE ID ending in 6571.

Thank you for reaching out to us on the Seller Forums. Have a fabulous rest of your week.

Cheers, Cooper_Amazon

10
user profile
Cooper_Amazon

Good Afternoon @Seller_oHiqw1i0DLtND,

I wanted to check in with you as I can see in your case history you worked with Selling Partner Support on CASE ID ending in 6571 and they were able to get your listing unblocked. Feel free to reach back out if you still require assistance or follow up again with Seller Support on CASE ID ending in 6571.

Thank you for reaching out to us on the Seller Forums. Have a fabulous rest of your week.

Cheers, Cooper_Amazon

10
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