Refund fraud scheme!!!

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_1JdOknB4bfKJl

Refund fraud scheme!!!

Amazon knew they were having the refund fraud scheme but they just let sellers bear the loss. Shame!

I wonder, how Amazon would react if a buyer bought a $419.99 Kindle Scribe and returned to them with a leather case? Since they don`t care about the loss we sellers painfully endured, they maybe care more about their own business?

96 views
5 replies
Tags:FBA, Warehouse
00
Reply
0 replies
user profile
KJ_Amazon

Hello @Seller_1JdOknB4bfKJl. There are a few options available to sellers who want to report problems with returns that they've received.

One option is filing a SAFE-T Claim. SAFE-T claims allow sellers to appeal orders that were fully refunded by Amazon, most often for returns using prepaid return labels.

How to file a SAFE-T claim: steps and best practices

You can also use the Report abuse form in Seller Central to report the incident and provide details.

If you provide more details about this specific issue, I and other sellers may be able to offer more suggestions.

10
Follow this discussion to be notified of new activity