MY BRAND WAS REMOVED FROM BRAND REGISTRY, Attempts to reapply for brand filing have been rejected.
The brand was removed without being informed of the specific reasons. Repeated attempts to reapply for brand filing have been rejected.
My brand was removed from the Amazon Brand Registry in early June. The response to my appeal always lists six possible reasons but never specifies the exact cause of the removal. This makes it impossible for me to appeal against the specific reason. After that, I reapplied for brand registration with new filing materials, but the platform still rejected it without giving a specific reason. I can't get in touch with the brand team. What should I do?
MY BRAND WAS REMOVED FROM BRAND REGISTRY, Attempts to reapply for brand filing have been rejected.
The brand was removed without being informed of the specific reasons. Repeated attempts to reapply for brand filing have been rejected.
My brand was removed from the Amazon Brand Registry in early June. The response to my appeal always lists six possible reasons but never specifies the exact cause of the removal. This makes it impossible for me to appeal against the specific reason. After that, I reapplied for brand registration with new filing materials, but the platform still rejected it without giving a specific reason. I can't get in touch with the brand team. What should I do?
0 replies
Dougal_Amazon
Hello @Seller_MExGLdhlKoVwU,
My name is Dougal from the Community Manager Team and I will be happy to assist. The Brand Registry team will not provide the 1 specific reason in these cases. The 6 potential reasons are the potential reasons for removal and/or your appeal rejection. It is expected that you dive into your own operation to identify where (or if) you violated policy and provide that detail as well as a plan of action in your appeal.
I would be happy to review your appeal to see if I can find anything more specific or guidance that I can give you, but I will need that appeal case ID to review, can you provide that?
If the brand has been marked as abusive, the only path for reinstatement is to have your appeal accepted.
Looking forward to diving into this with the the case ID.
Best, Dougal
