Warehousing and distribution (AWD)
I was sending to Warehousing and distribution (AWD) everything arrives there, but when they sending it out to FBA its arriving with not normally a missing amount of items
anyone have this experience from (AWD) ??
Warehousing and distribution (AWD)
I was sending to Warehousing and distribution (AWD) everything arrives there, but when they sending it out to FBA its arriving with not normally a missing amount of items
anyone have this experience from (AWD) ??
11 replies
KJ_Amazon
Hello @Seller_tLizluQSzfPYP Thank you for checking in about your AWD shipments.
Are you dealing with a current shipment issue where you can provide a Shipment/Case ID, or are you asking a general question about the process and other sellers' experiences?
Seller_tLizluQSzfPYP
thank you for your response I really appreciate to find out any help
see all cases we share the invoice see 1 example case id 16904946041 we never got back any response from Amazon and the case open for 2 and 1/2 months already
Seller_tLizluQSzfPYP
AWD they sending it out to FBA its arriving with not normally a missing amount of items
anyone have this experience from (AWD) ??
almost each other shipment arriving closing 0 inventory in the shipment and full cases missing
KJ_Amazon
Hello @Seller_tLizluQSzfPYP Our team has continued to monitor your support cases as our team's investigation has continued. They asked me to share that all of your support cases have been resolved except for one, so you can review those cases for resolution details.
Our partner team is continuing to review the information in Case ID 16942236211, so please keep an eye out there for updates.
Seller_tLizluQSzfPYP
from AWD to FBA all shipments not arriving Amazon say '' Automatically closed after 90 days'' is this Fair we waiting so long already we cannot open a case and items not arriving to Amazon
FBA18L2V3L0H FBA18L33QH6H FBA18L35G7WL FBA18L352WK0 FBA18L33Z46L FBA18L355H3F FBA18J570L9K FBA18M9BDLNG FBA18H2KPW3W FBA18H2BLV3X Automatically closed after 90 days''
KJ_Amazon
Hello @Seller_tLizluQSzfPYP
Sellers can check and verify their FBA shipment status in two ways:
Through the "Shipments, orders and replenishments" page.
By accessing the "Shipping Queue" page.
KJ_Amazon
Hello @Seller_tLizluQSzfPYP
Our partner team has provided a response regarding Case ID: 16942236211
Due to a technical issue, FNSKU X002OT83B9 was not included in shipment FBA18L37BCX5. Instead, this FNSKU was shipped under a different shipment ID (FBA18LTK29RL) from AWD to IXD site.
There is no pending action and issue is resolved. Thank you.
