Royal Mail Linked Account
A while ago I linked my Royal Mail Account with Amazon and have been buying account postage through Amazon with no issues.
I also buy standard 2nd Class Letter post through Amazon as per Amazon rules for VTR.
On doing my accounts I recently realised I am no longer being charged for the 2nd class letter postage.
Seller support says that once I have linked my Royal Mail account all postage is invoiced by Royal Mail so my letter post will be charged by Royal Mail. Royal Mail says my letter post will be charged by Amazon.
I have escalated to the MD email who confirm that Royal Mail invoice me for the letter post. Although Royal Mail haven't done so far.
Does anyone have any idea how the letter post is now paid for as I can't see this on any report. Does an invoice follow at a later date?
Royal Mail Linked Account
A while ago I linked my Royal Mail Account with Amazon and have been buying account postage through Amazon with no issues.
I also buy standard 2nd Class Letter post through Amazon as per Amazon rules for VTR.
On doing my accounts I recently realised I am no longer being charged for the 2nd class letter postage.
Seller support says that once I have linked my Royal Mail account all postage is invoiced by Royal Mail so my letter post will be charged by Royal Mail. Royal Mail says my letter post will be charged by Amazon.
I have escalated to the MD email who confirm that Royal Mail invoice me for the letter post. Although Royal Mail haven't done so far.
Does anyone have any idea how the letter post is now paid for as I can't see this on any report. Does an invoice follow at a later date?
0 replies
Simon_Amazon
Hello @Seller_d8YGbIjNqwFxn,
Here Simon from Amazon, happy to try and help.
Are you still impacted by this issue?
As reported on Buy shipping via Seller Central: After you have purchased a delivery label, the carrier will send you an email with an invoice for the purchase.
Best,
Simon
