Refund occur due to shipping adress undeliverable
Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.
If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.
The Refund charges should be given back to us as it is not my mistake that the address was wrong.
Refund occur due to shipping adress undeliverable
Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.
If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.
The Refund charges should be given back to us as it is not my mistake that the address was wrong.
3 replies
Dominic_Amazon
Hi @Seller_BDSNcHlXhPizP,
Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?
Best,
Dominic
