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Seller_BDSNcHlXhPizP

Refund occur due to shipping adress undeliverable

Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.

If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.

The Refund charges should be given back to us as it is not my mistake that the address was wrong.

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3 replies
Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
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Seller_BDSNcHlXhPizP

Refund occur due to shipping adress undeliverable

Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.

If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.

The Refund charges should be given back to us as it is not my mistake that the address was wrong.

Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
10
69 views
3 replies
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0 replies
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Dominic_Amazon

Hi @Seller_BDSNcHlXhPizP,

Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?

Best,

Dominic

10
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Seller_BDSNcHlXhPizP

Refund occur due to shipping adress undeliverable

Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.

If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.

The Refund charges should be given back to us as it is not my mistake that the address was wrong.

69 views
3 replies
Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
10
Reply
user profile
Seller_BDSNcHlXhPizP

Refund occur due to shipping adress undeliverable

Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.

If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.

The Refund charges should be given back to us as it is not my mistake that the address was wrong.

Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
10
69 views
3 replies
Reply
user profile

Refund occur due to shipping adress undeliverable

by Seller_BDSNcHlXhPizP

Many orders are getting refunded due to the shipping address being undeliverable and I have been charged return fees.

If the address is wrong the buyer put it wrong why i have to pay the fees of the refund charges i am getting so much loss due to these refunds.

The Refund charges should be given back to us as it is not my mistake that the address was wrong.

Tags:Chargebacks, FBA, Fulfilment, Shipping, Shipping costs
10
69 views
3 replies
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Dominic_Amazon

Hi @Seller_BDSNcHlXhPizP,

Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?

Best,

Dominic

10
Follow this discussion to be notified of new activity
user profile
Dominic_Amazon

Hi @Seller_BDSNcHlXhPizP,

Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?

Best,

Dominic

10
user profile
Dominic_Amazon

Hi @Seller_BDSNcHlXhPizP,

Dominic from Amazon here, happy to try to help. Can you please provide me a case ID for this?

Best,

Dominic

10
Reply
Follow this discussion to be notified of new activity