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Seller_ERmwPeZsiIUrk

Removal Order Issue - Almost a year but still not shipped by Amazon

Hello!

We have had a lot of removal orders from Amazon since last year, but they still haven't shipped them out. When we try to escalate, they keep saying they cannot do anything and that the orders are in "Pick Status."

They suggest we cancel the removal and create a new one.

However, when we tried that, they still haven't shipped out the items. This is so frustrating. Can anyone share their experiences on how to handle this?

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Seller_ERmwPeZsiIUrk

Removal Order Issue - Almost a year but still not shipped by Amazon

Hello!

We have had a lot of removal orders from Amazon since last year, but they still haven't shipped them out. When we try to escalate, they keep saying they cannot do anything and that the orders are in "Pick Status."

They suggest we cancel the removal and create a new one.

However, when we tried that, they still haven't shipped out the items. This is so frustrating. Can anyone share their experiences on how to handle this?

10
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Seller_kIukTwdhvntAp

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

20
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Seller_ERmwPeZsiIUrk

Hi! If any MOD's are there can you please check one of the cases we opened 15394945031. Thank you!

00
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Seller_Sram36TnVt73c

I had one FBA return take 2 years.

As an added bonus, it was a switcheroo return as well.

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Seller_ERmwPeZsiIUrk

Removal Order Issue - Almost a year but still not shipped by Amazon

Hello!

We have had a lot of removal orders from Amazon since last year, but they still haven't shipped them out. When we try to escalate, they keep saying they cannot do anything and that the orders are in "Pick Status."

They suggest we cancel the removal and create a new one.

However, when we tried that, they still haven't shipped out the items. This is so frustrating. Can anyone share their experiences on how to handle this?

51 views
6 replies
10
Reply
user profile
Seller_ERmwPeZsiIUrk

Removal Order Issue - Almost a year but still not shipped by Amazon

Hello!

We have had a lot of removal orders from Amazon since last year, but they still haven't shipped them out. When we try to escalate, they keep saying they cannot do anything and that the orders are in "Pick Status."

They suggest we cancel the removal and create a new one.

However, when we tried that, they still haven't shipped out the items. This is so frustrating. Can anyone share their experiences on how to handle this?

10
51 views
6 replies
Reply
user profile

Removal Order Issue - Almost a year but still not shipped by Amazon

by Seller_ERmwPeZsiIUrk

Hello!

We have had a lot of removal orders from Amazon since last year, but they still haven't shipped them out. When we try to escalate, they keep saying they cannot do anything and that the orders are in "Pick Status."

They suggest we cancel the removal and create a new one.

However, when we tried that, they still haven't shipped out the items. This is so frustrating. Can anyone share their experiences on how to handle this?

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Seller_kIukTwdhvntAp

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

20
user profile
Seller_ERmwPeZsiIUrk

Hi! If any MOD's are there can you please check one of the cases we opened 15394945031. Thank you!

00
user profile
Seller_Sram36TnVt73c

I had one FBA return take 2 years.

As an added bonus, it was a switcheroo return as well.

00
Follow this discussion to be notified of new activity
user profile
Seller_kIukTwdhvntAp

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

20
user profile
Seller_kIukTwdhvntAp

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

20
Reply
user profile
Seller_ERmwPeZsiIUrk

Hi! If any MOD's are there can you please check one of the cases we opened 15394945031. Thank you!

00
user profile
Seller_ERmwPeZsiIUrk

Hi! If any MOD's are there can you please check one of the cases we opened 15394945031. Thank you!

00
Reply
user profile
Seller_Sram36TnVt73c

I had one FBA return take 2 years.

As an added bonus, it was a switcheroo return as well.

00
user profile
Seller_Sram36TnVt73c

I had one FBA return take 2 years.

As an added bonus, it was a switcheroo return as well.

00
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