请帮忙移除这个feedback。
你好，亚马逊@Ange_Amazon
请帮忙移除这个feedback，因为这是产品评论，不能分享在我的店铺。
订单号：408-9578331-7352369
客户说”游戏椅和破损和撕裂“。
很明显客户说的是产品评论，我已经从反馈管理那里申请移除，但是那里的工作人员并不敬业，不仅不帮我移除，还把我的case关闭。
所以请你帮我移除，这是很不公平的。谢谢。
请帮忙移除这个feedback。
你好，亚马逊@Ange_Amazon
请帮忙移除这个feedback，因为这是产品评论，不能分享在我的店铺。
订单号：408-9578331-7352369
客户说”游戏椅和破损和撕裂“。
很明显客户说的是产品评论，我已经从反馈管理那里申请移除，但是那里的工作人员并不敬业，不仅不帮我移除，还把我的case关闭。
所以请你帮我移除，这是很不公平的。谢谢。
5 replies
Maya_Amazon
Hi @Seller_3zaT7Vu3pjTya, thank you for reaching out with the order ID.
Could you please confirm you took necessary action in Feedback Manager?
In the Recent Feedback table, next to the Order ID you want to request feedback removal, select Request removal under the Actions column.
Maya
Seller_3zaT7Vu3pjTya
I did everything you said, but customer service didn't help me delete it.
This is case ID: 9833830782
In fact, this entire feedback is a product review that should be deleted because it violates community guidelines.
Please help delete it, thank you.
Maya_Amazon
Hello @Seller_3zaT7Vu3pjTya,
After checking, it looks like this comment was not deleted because it contains both a product review and feedback about your service. The buyer said that the product arrived broken, which means a potential problem of quality control or transit issues.
Maya
