Faulty disc - or faulty customer!
Customer requested a return of a Blu-ray disc as "it would not load". I asked if he had a Blu-ray player rather than a DVD player as we've never had a faulty Blu-ray. Turns out he only had a DVD player! Amazon refunded and charged me for return label. Blu-ray arrived today - dirty finger marks all over it, especially near the centre. Even if he had a Blu-ray player it would not have played. Best part of £25 down the drain - disc in bin. Happily these faulty customers are rare.
Faulty disc - or faulty customer!
Customer requested a return of a Blu-ray disc as "it would not load". I asked if he had a Blu-ray player rather than a DVD player as we've never had a faulty Blu-ray. Turns out he only had a DVD player! Amazon refunded and charged me for return label. Blu-ray arrived today - dirty finger marks all over it, especially near the centre. Even if he had a Blu-ray player it would not have played. Best part of £25 down the drain - disc in bin. Happily these faulty customers are rare.
0 replies
Seller_ZJhFeE3tNKzfh
Was the return label an Amazon prepaid one?
You are charged for all these labels though return reason dependent the customer could have e the label cost deducted from the refund.
And if you feel they abused the return reason or returned in a damaged condition, you could open a safe t claim.
I accept this might just be an airing of general grievances which is fair! All need to let off steam sometimes!
Seller_vNGUliyBfm8re
Safe-T claim on this and cite that the law states software/media cannot be resold or returned once unsealed. so amazon should comp you some of the costs.
