Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_7wQvBXEkCx6OI

Invalid charge method

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

25 views
5 replies
Tags:Billing
00
Reply
user profile
Seller_7wQvBXEkCx6OI

Invalid charge method

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

Tags:Billing
00
25 views
5 replies
Reply
5 replies
user profile
Sarah_Amzn

Hello @Seller_7wQvBXEkCx6OI,

I'm Sarah with Amazon.

user profile
Seller_7wQvBXEkCx6OI
I have contacted amazon support
View post

Can you please share with me the case ID so I can take a look?

Kind regards,

Sarah.

00
Follow this discussion to be notified of new activity
user profile
Seller_7wQvBXEkCx6OI

Invalid charge method

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

25 views
5 replies
Tags:Billing
00
Reply
user profile
Seller_7wQvBXEkCx6OI

Invalid charge method

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

Tags:Billing
00
25 views
5 replies
Reply
user profile

Invalid charge method

by Seller_7wQvBXEkCx6OI

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

Tags:Billing
00
25 views
5 replies
Reply
5 replies
5 replies
Quick filters
Sort by
user profile
Sarah_Amzn

Hello @Seller_7wQvBXEkCx6OI,

I'm Sarah with Amazon.

user profile
Seller_7wQvBXEkCx6OI
I have contacted amazon support
View post

Can you please share with me the case ID so I can take a look?

Kind regards,

Sarah.

00
Follow this discussion to be notified of new activity
user profile
Sarah_Amzn

Hello @Seller_7wQvBXEkCx6OI,

I'm Sarah with Amazon.

user profile
Seller_7wQvBXEkCx6OI
I have contacted amazon support
View post

Can you please share with me the case ID so I can take a look?

Kind regards,

Sarah.

00
user profile
Sarah_Amzn

Hello @Seller_7wQvBXEkCx6OI,

I'm Sarah with Amazon.

user profile
Seller_7wQvBXEkCx6OI
I have contacted amazon support
View post

Can you please share with me the case ID so I can take a look?

Kind regards,

Sarah.

00
Reply
Follow this discussion to be notified of new activity