Invalid charge method
Hi,
My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.
I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.
The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.
Can anyone offer any help or advice
thanks
Aroma obsession
Invalid charge method
Hi,
My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.
I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.
The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.
Can anyone offer any help or advice
thanks
Aroma obsession
5 replies
Sarah_Amzn
Hello @Seller_7wQvBXEkCx6OI,
I'm Sarah with Amazon.
Can you please share with me the case ID so I can take a look?
Kind regards,
Sarah.