Unable to list a product that I have been given approval for.
I sell greetings cards and if an exact item from this brand is listed this is OK because I can list the same product, however, I have new lines which are not listed on Amazon. I have filled in all the forms and answered all the questions to what they require, but every day since been the approval to list, it will not let me list an item from the brand. Screenshots are sent daily of the messages that I receive and the "listing Authorisation People" can't understand why this is going in circles so far for 20 days now. Can anyone help? Has it happened to you?
Unable to list a product that I have been given approval for.
I sell greetings cards and if an exact item from this brand is listed this is OK because I can list the same product, however, I have new lines which are not listed on Amazon. I have filled in all the forms and answered all the questions to what they require, but every day since been the approval to list, it will not let me list an item from the brand. Screenshots are sent daily of the messages that I receive and the "listing Authorisation People" can't understand why this is going in circles so far for 20 days now. Can anyone help? Has it happened to you?
0 replies
Sarah_Amzn
Hello @Seller_KJmU5xliSK0Bl,
I'm Sarah with Amazon.
Have you reached out to Seller Support? If yes, could you please share the case ID so I can take a look?
Kind regards,
Sarah.
