PREMIUM SHIPPING SHOWING INCORRECT EDD
imgSign in
user profile
Seller_9WpKepNkIQmK9

PREMIUM SHIPPING SHOWING INCORRECT EDD

over the last few day the estimated delivery time for premium shipping is incorrect. both 1 day and 2 is active on the shipping template but 1 day is not even showing on the asin at checkout.

and when we deactivate the 2 day shipping, 1 day shows but the EDD is more far ahead than 2 day shipping! 2 day delivery times are correct but 1 day is not showing.

166 views
8 replies
00
Reply
0 replies
user profile
Seller_mS10UjVYuuGor

Same here, shipping estimate a day more than it should be.

It happens at busy times of the year such as run up to Christmas, Mother's Day, Father's Day etc. I think it's just Amazon moderating customer expectation when couriers could experience delays but very unhelpful as it may deter some orders.

00
user profile
Seller_9WpKepNkIQmK9

hi, does anyone have any solution as SS cant even answer the question properly

00
user profile
Seller_2AkMpLvym0zA7

Can depend on the delivery postcode or your On Time Delivery Rate

00
user profile
Seller_YEQwPt3EOK4zX

We are experiencing the same thing. Seller central not helpful at all!

00
user profile
Seller_TufyJDtetbrlU

Same here mines showing delivery for Saturday and it should be Thursday!! My metrics are fine so whats going on here? I assume amazon do this to push people to buy on Prime instead of us.

00
user profile
Seller_7G4mTOFwvnAjo

Hi

Did anyone on this thread get the bottom of this, we are haveing the same issue

00
Follow this discussion to be notified of new activity