Brand registry deactivated?
A few weeks ago I had to reactivate my Seller account due to inactivity, I did that.
Today, it appears that my brand is no longer registered with Brand Registry (even though it was previously).
Even just a few days ago I was able to access the Top Search Term report in Brand Analytics, but today, my brand is not listed under my Brand Portfolio tab and under the Brand Registry tab I have an option to click Register Your Brand, when my brand was previously registered for months.
Can anyone advise on what to do in this scenario? Why would my brand no longer be registered with Brand Registry?
Brand registry deactivated?
A few weeks ago I had to reactivate my Seller account due to inactivity, I did that.
Today, it appears that my brand is no longer registered with Brand Registry (even though it was previously).
Even just a few days ago I was able to access the Top Search Term report in Brand Analytics, but today, my brand is not listed under my Brand Portfolio tab and under the Brand Registry tab I have an option to click Register Your Brand, when my brand was previously registered for months.
Can anyone advise on what to do in this scenario? Why would my brand no longer be registered with Brand Registry?
0 replies
Jim_Amazon
Hi there @Seller_DatVa6R45cRQi
It looks like your brand is still enrolled in Brand Registry and is tied to your account! I believe this is tied to the "role" that your account has in Brand Registry so I recommend reading through our Brand Registry Selling Roles help page and following the steps to update your accounts role to "Brand Representative".
Let me know if you have any questions as you work through this.
