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Seller_QBYDtMunXcNNa

Amazon - Cannot Access Account - Recovery Your Account after Two Step vericication Fails

Hi,

Any help will be greatly appreciated.

We do NOT have access to phone number on the OTP, we have submitted the government ID over 8 times 4 days apart from the below link, but we have still NOT even had as a little as a response from Amazon:

https://www.amazon.com/gp/help/customer/display.html/ref=ap_mfa_recovery?ie=UTF8&nodeId=GU3SL3GTHLHPDQ2H

Any help on this will be greatly appreciated? This is really affecting our livelihoods

Thanks a lot!

@Spencer_Amazon@Winston_Amazon@Sakura_Amazon_

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6 replies
Manage your brand
Tags:Brand Registry, Brand Stores, Storefront
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Seller_QBYDtMunXcNNa

Amazon - Cannot Access Account - Recovery Your Account after Two Step vericication Fails

Hi,

Any help will be greatly appreciated.

We do NOT have access to phone number on the OTP, we have submitted the government ID over 8 times 4 days apart from the below link, but we have still NOT even had as a little as a response from Amazon:

https://www.amazon.com/gp/help/customer/display.html/ref=ap_mfa_recovery?ie=UTF8&nodeId=GU3SL3GTHLHPDQ2H

Any help on this will be greatly appreciated? This is really affecting our livelihoods

Thanks a lot!

@Spencer_Amazon@Winston_Amazon@Sakura_Amazon_

Manage your brand
Tags:Brand Registry, Brand Stores, Storefront
00
24 views
6 replies
Reply
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Seller_QBYDtMunXcNNa

Amazon - Cannot Access Account - Recovery Your Account after Two Step vericication Fails

Hi,

Any help will be greatly appreciated.

We do NOT have access to phone number on the OTP, we have submitted the government ID over 8 times 4 days apart from the below link, but we have still NOT even had as a little as a response from Amazon:

https://www.amazon.com/gp/help/customer/display.html/ref=ap_mfa_recovery?ie=UTF8&nodeId=GU3SL3GTHLHPDQ2H

Any help on this will be greatly appreciated? This is really affecting our livelihoods

Thanks a lot!

@Spencer_Amazon@Winston_Amazon@Sakura_Amazon_

24 views
6 replies
Manage your brand
Tags:Brand Registry, Brand Stores, Storefront
00
Reply
user profile
Seller_QBYDtMunXcNNa

Amazon - Cannot Access Account - Recovery Your Account after Two Step vericication Fails

Hi,

Any help will be greatly appreciated.

We do NOT have access to phone number on the OTP, we have submitted the government ID over 8 times 4 days apart from the below link, but we have still NOT even had as a little as a response from Amazon:

https://www.amazon.com/gp/help/customer/display.html/ref=ap_mfa_recovery?ie=UTF8&nodeId=GU3SL3GTHLHPDQ2H

Any help on this will be greatly appreciated? This is really affecting our livelihoods

Thanks a lot!

@Spencer_Amazon@Winston_Amazon@Sakura_Amazon_

Manage your brand
Tags:Brand Registry, Brand Stores, Storefront
00
24 views
6 replies
Reply
user profile

Amazon - Cannot Access Account - Recovery Your Account after Two Step vericication Fails

by Seller_QBYDtMunXcNNa

Hi,

Any help will be greatly appreciated.

We do NOT have access to phone number on the OTP, we have submitted the government ID over 8 times 4 days apart from the below link, but we have still NOT even had as a little as a response from Amazon:

https://www.amazon.com/gp/help/customer/display.html/ref=ap_mfa_recovery?ie=UTF8&nodeId=GU3SL3GTHLHPDQ2H

Any help on this will be greatly appreciated? This is really affecting our livelihoods

Thanks a lot!

@Spencer_Amazon@Winston_Amazon@Sakura_Amazon_

Manage your brand
Tags:Brand Registry, Brand Stores, Storefront
00
24 views
6 replies
Reply
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Sarah_Amzn
In reply to: Seller_QBYDtMunXcNNa’s post

Hello @Seller_QBYDtMunXcNNa,

Have you attempted to follow the troubleshooting steps suggested in the 'How To Address Account Access Issues' thread?

If you still don´t manage to solve the issue, you can contact Seller Central technical support.

Kind regards,

Sarah.

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user profile
Sarah_Amzn
In reply to: Seller_QBYDtMunXcNNa’s post

Hello @Seller_QBYDtMunXcNNa,

Have you attempted to follow the troubleshooting steps suggested in the 'How To Address Account Access Issues' thread?

If you still don´t manage to solve the issue, you can contact Seller Central technical support.

Kind regards,

Sarah.

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