Appeal submitted but no response
I received notice from Amazon that my account is under review under section 3, on 9th November. I submitted my appeal on given amazon appeal's email the very next day where i provided complete details and documents to verify authenticity of my account and inventory. Its been around 9~10 days that i haven't received any response yet. Has anybody else faced the same issue? any idea how much time does it takes for appeals team to respond? My business is badly impacted as i have made purchases from suppliers and i am incurring huge storage cost and bad impact on business relation. I also missed to make any sales in Q4 due to suspension of shipment. Its really stressful. Is there a way that i could check if my appeal has actually been received by the department and that they are currently reviewing it?
Need help!
Response from moderators is highly appreciated if they can provide me with status of my appeal and that if they are reviewing the documents that i provided.
@Emet_Amazon
@Webb_Amazon
@Stevie_Amazon
Appeal submitted but no response
I received notice from Amazon that my account is under review under section 3, on 9th November. I submitted my appeal on given amazon appeal's email the very next day where i provided complete details and documents to verify authenticity of my account and inventory. Its been around 9~10 days that i haven't received any response yet. Has anybody else faced the same issue? any idea how much time does it takes for appeals team to respond? My business is badly impacted as i have made purchases from suppliers and i am incurring huge storage cost and bad impact on business relation. I also missed to make any sales in Q4 due to suspension of shipment. Its really stressful. Is there a way that i could check if my appeal has actually been received by the department and that they are currently reviewing it?
Need help!
Response from moderators is highly appreciated if they can provide me with status of my appeal and that if they are reviewing the documents that i provided.
@Emet_Amazon
@Webb_Amazon
@Stevie_Amazon
0 replies
Seller_i26Ed1au9wvp2
Have you been able to reach someone? My appeal is "review in progress status" for nearly 2 weeks.
Atlas_Amazon
Hello @Seller_j9zkOxgvChb4R
Thank you for the information provided regarding your current situation. I understand the frustration with not getting a response to your appeal. As of now, we do not have any updates or actions that can be taken.
Once an update is available, you will receive a response through a performance notification. I do know our team is working as efficiently as they can to get you a response.
If you receive any information, continue to keep the thread updated.
Best,
Atlas
Seller_WpU32MV4RoNnD
I'm having the same issue. The appeals team hasn't responded in 10 days. Did you ever get this resolved? Because of this review my payments have been withheld from me for a month now so a little bit of hope would be nice.
