Action Required: Pay your seller account balance
Recebi o Seguinte aviso de seller account balance:
Greetings from Amazon Services.
You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.
For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.
It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.
If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.
Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.
To pay by wire transfer or check, please follow the instructions at the bottom of this message.
As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.
For more information, see Credit Card Information for Your Seller Account.
Thank you for selling on Amazon.
Amazon Services
_____ DUVIDAS
Porque estao me cobrando por vender na amazon EUA, sendo que nao efetuei nenhuma venda internacional?
Como faço para saber qual o valor devido ?
Uma vez que minha conta de vendas EUA esta INATIVA essa cobrança será extinta após pagamento desse valor ?
Action Required: Pay your seller account balance
Recebi o Seguinte aviso de seller account balance:
Greetings from Amazon Services.
You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.
For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.
It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.
If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.
Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.
To pay by wire transfer or check, please follow the instructions at the bottom of this message.
As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.
For more information, see Credit Card Information for Your Seller Account.
Thank you for selling on Amazon.
Amazon Services
_____ DUVIDAS
Porque estao me cobrando por vender na amazon EUA, sendo que nao efetuei nenhuma venda internacional?
Como faço para saber qual o valor devido ?
Uma vez que minha conta de vendas EUA esta INATIVA essa cobrança será extinta após pagamento desse valor ?
0 replies
Connor_Amazon
Hi @Seller_gct2pod5B1GTM
You've signed up for a Unified seller account which includes North America, Canada, Mexico and Brazil.
The charge is present because you're on a Unified Account and the fee is being allocated across all marketplaces where you have listings, even if they're inactive. Make sure he NA store is set to vacation mode and delete all listings. Once the charge is settled you will not be getting any further fees.
I hope this helps,
Connor