An issue relative to return, refund and stamp
Good evening, forum!
I have just refunded a customer who had requested to return a book I had sold,
I wrote to the customer that she does not need to return that copy.
Amazon has already issued a stamp for the return and I believe it has charged me the cost of it.
Since the customer will not return the book, can I recover the cost of the return stamp? How?
Thank you for your kind and wise advise.
Guy
An issue relative to return, refund and stamp
Good evening, forum!
I have just refunded a customer who had requested to return a book I had sold,
I wrote to the customer that she does not need to return that copy.
Amazon has already issued a stamp for the return and I believe it has charged me the cost of it.
Since the customer will not return the book, can I recover the cost of the return stamp? How?
Thank you for your kind and wise advise.
Guy
0 replies
Seller_ZJhFeE3tNKzfh
you aren’t charged the cost of the label until the label is scanned into the delivery network.
So if it hasn’t been scanned you haven’t been charged.
