The UK Account Deactivated
My UK account is deactivated and get charge for £187.32? Trying many times to contact support but can not go thru due to my account deactivated.
The UK Account Deactivated
My UK account is deactivated and get charge for £187.32? Trying many times to contact support but can not go thru due to my account deactivated.
0 replies
Seller_ZJhFeE3tNKzfh
you’d need to identity why your account was deactivated.
This should be somewhere under performance notifications (just search for them)
Abella_AMZ
Hello @Seller_RCHfI5rBNjAwH,
My name is Abella. I comprehend that your query pertains to unknown charges.
Your inputs have been greatly appreciated @Seller_ZJhFeE3tNKzfh.
Indeed, with your account being deactivated, direct contact with seller support is not possible. Additionally, I would suggest you to raise a case.
Please create a case by clicking on "Help" > Select a service > "Selling on Amazon" > Your account has been suspended > Account Health > Reactivate your account > Get help with my appeal from Account Health Support > Select Issue.
Regarding the account deactivation, we kindly request you to share the first and last performance notification that you received from the team so that we can go through it and provide more insights on the same.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
